Dealership Experience
22 yrs, 9 mos
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
793 Reviews
Write a Review793 Reviews of Joanna Oates
February 23, 2020
Always pleasant, efficient service...quick wait in a very nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye More
Other Employees Tagged: Robert Heyman
February 16, 2020
Excellent service both in the service Dept and sales department. This is my 3rd vehicle from them. They sent the bar for everyone to follow in customer service department. This is my 3rd vehicle from them. They sent the bar for everyone to follow in customer service More
Other Employees Tagged: Richie Repanes, Maria Santoro , All of the valley guys are amazing
February 16, 2020
Very Courteous, friendly, and make follow up calls promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
February 14, 2020
Rallye Lexus IS an exceptional Dealer, coming there over Ten years and the Service gets better all the time , from the yard attendants to front desk Ten years and the Service gets better all the time , from the yard attendants to front desk More
Other Employees Tagged: Michael Montijo
February 11, 2020
no surprises; my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part need my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part needed for this repair. More
February 10, 2020
I found the staff courteous and confident and it was a pleasure bringing my car in. Not only was a service staff great but the cashier was delightful pleasure bringing my car in. Not only was a service staff great but the cashier was delightful More
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
February 09, 2020
Great service. They always aim to please and treat me well - great honest and fast communications from all when anything needs to be fixed or replaced. well - great honest and fast communications from all when anything needs to be fixed or replaced. More
Other Employees Tagged: Maria Santoro
February 02, 2020
Yes they were awesome. I feel that the service was excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know ho excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know how much and when I can pick it up. Later in the day, I returned to the dealership and then spent little time getting my car, paying and literally was out in 15 minutes. More
Other Employees Tagged: Steven Holmes
January 30, 2020
Great All the people I have been involved with have been well trained, very professional, courteous, knowledgeable and willing to go the extra mile to insur All the people I have been involved with have been well trained, very professional, courteous, knowledgeable and willing to go the extra mile to insure I was happy More
Other Employees Tagged: Mike Reidy , Robert Heyman
January 27, 2020
The Lexus reliability and Customer service is mostly what I recommend. I’ve been a customer of Rallye Lexus for 7 years! Joanna Oates and Kevin Losee are a pleasure to deal with. I recommend. I’ve been a customer of Rallye Lexus for 7 years! Joanna Oates and Kevin Losee are a pleasure to deal with. More
Other Employees Tagged: Kevin Losee

