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Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
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791 Reviews of Joanna Oates
February 16, 2020
Very Courteous, friendly, and make follow up calls promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. More
by RICHA.MUKHIJA
Verified CustomerOther Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
February 14, 2020
Rallye Lexus IS an exceptional Dealer, coming there over Ten years and the Service gets better all the time , from the yard attendants to front desk Ten years and the Service gets better all the time , from the yard attendants to front desk More
by FJFREEDOM
Other Employees Tagged: Michael Montijo
February 11, 2020
no surprises; my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part need my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part needed for this repair. More
by FISCA
February 10, 2020
I found the staff courteous and confident and it was a pleasure bringing my car in. Not only was a service staff great but the cashier was delightful pleasure bringing my car in. Not only was a service staff great but the cashier was delightful More
by JCLITIGATOR
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
February 09, 2020
Great service. They always aim to please and treat me well - great honest and fast communications from all when anything needs to be fixed or replaced. well - great honest and fast communications from all when anything needs to be fixed or replaced. More
by SUZYNITZY
Other Employees Tagged: Maria Santoro
February 02, 2020
Yes they were awesome. I feel that the service was excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know ho excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know how much and when I can pick it up. Later in the day, I returned to the dealership and then spent little time getting my car, paying and literally was out in 15 minutes. More
by TLERNERDDS
Other Employees Tagged: Steven Holmes
January 30, 2020
Great All the people I have been involved with have been well trained, very professional, courteous, knowledgeable and willing to go the extra mile to insur All the people I have been involved with have been well trained, very professional, courteous, knowledgeable and willing to go the extra mile to insure I was happy More
by SSOKOLOW
Other Employees Tagged: Mike Reidy , Robert Heyman
January 27, 2020
The Lexus reliability and Customer service is mostly what I recommend. I’ve been a customer of Rallye Lexus for 7 years! Joanna Oates and Kevin Losee are a pleasure to deal with. I recommend. I’ve been a customer of Rallye Lexus for 7 years! Joanna Oates and Kevin Losee are a pleasure to deal with. More
by Marinaki68
Other Employees Tagged: Kevin Losee
January 21, 2020
Pam was Very helpful. The car is 12 years old and still running well. Joanna and Pam are always clear in telling me what the issue is, and reviewing costs. Thank you running well. Joanna and Pam are always clear in telling me what the issue is, and reviewing costs. Thank you More
by Z32RANDI
Other Employees Tagged: Pamela Palasciano
January 16, 2020
I would recommend Rallye Lexus without any reservations! Rich Repanes was very efficient and helpful from selecting a car that met our requirements to the the entire process of purchasing the car. As a ret Rich Repanes was very efficient and helpful from selecting a car that met our requirements to the the entire process of purchasing the car. As a returning customer and a loyal Lexus fan from the time we purchased our first Lexus when it was introduced, the efficiency, friendliness and most of all impeccable service has been what has prompted us to stay with RALLYE LEXUS. In fact we have recommended Lexus to numerous friends and relatives over the years! Pam is service is always efficient, helpful and understands our needs! She is amazing! More
by Usha
Other Employees Tagged: Anthony Piccirillo, Richie Repanes , Pamela Palasciano
