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Joanna Oates
Refer Me
607 Reviews
Dealership Experience
20 yrs, 7 mos
Industry Experience
32 yrs, 7 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
607 Reviews
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607 Reviews of Joanna Oates
May 07, 2018
6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what needs to be done and how long it will take. More
by DOGLOVER25
Verified CustomerOther Employees Tagged: Mike Reidy
Helpful 
May 03, 2018
Never had any problems! Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinie Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinience! More
by Usha
Other Employees Tagged: Michael Montijo , Pamela Palasciano
April 28, 2018
Very happy with service I always bring my car for service to Rally Lexus. Joanna Oates is a joy to work with and because of her (and obviously the rest of your service staff I always bring my car for service to Rally Lexus. Joanna Oates is a joy to work with and because of her (and obviously the rest of your service staff) I will keep coming back. More
by RACYR710
Other Employees Tagged: Richie Repanes
April 28, 2018
Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate and offered to take a look. They not only fixed our Awd system, they took the time to show me what was wrong and why it was malfuctioning. That’s customer service! Talk about going above and beyond for the customer! Thank you to all the staff at Rallye! More
by FRANKL7478
Other Employees Tagged: Mike Reidy , Michael Montijo , Steven Holmes, Frank Licari, Pamela Palasciano, James Oates Technician
April 27, 2018
Service Center Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time prom Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time promised when I wait. Much better service Center than Land Rover! More
by HMAIER99
Other Employees Tagged: Mike Reidy , Pamela Palasciano
April 27, 2018
Always friendly,curtious,and helpful. LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attenti LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attention.ALways will call when the car is ready. More
by LDEJANA
Other Employees Tagged: Mike Reidy , Pamela Palasciano
April 24, 2018
Excellent service as always Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and t Dealt with Joanna Oates. She is the best as is the entire service and sales dept. would highly recommend Rallye to any Lexus owner. Courteous and timely service visit. More
by BUGSY54
Other Employees Tagged: Anthony Piccirillo
April 19, 2018
Very nice people Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All Joanna was very professional. All the work requested was done to great satisfaction and timeliness. I look forward to future service appointments. All my questions and concerns were answered . More
by wmdela
April 13, 2018
great service very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. very efficient service. Done in a timely manor and car seems to be running well. I would recommend but very expensive for some of the services. More
by JWBER
April 11, 2018
Fantastic I have often recommended Rallye Lexus and will continue to do so. I never feel pressured to buy or take a vehicle or service. Instead I always experie I have often recommended Rallye Lexus and will continue to do so. I never feel pressured to buy or take a vehicle or service. Instead I always experience informed friendly advice and suggestions. More
by TIMOTHYREYNOLDS2
Other Employees Tagged: Anthony Piccirillo , Steven Holmes
