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Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
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791 Reviews of Joanna Oates
December 01, 2019
Saw to my concerns I had a problem with my safety programs and I brought my cay in. They determined that the Molding on the rear bumper was put on incorrectly when I p I had a problem with my safety programs and I brought my cay in. They determined that the Molding on the rear bumper was put on incorrectly when I picked up my new car. I had to leave the car overnight and they gave me a loaner car.. More
by STUROTHSTEIN64
Verified CustomerOther Employees Tagged: Richie Repanes
November 28, 2019
Awesome! Everyone was friendly and welcoming. If you had any questions, they were answered quickly. They let you know how long a service would take and it woul Everyone was friendly and welcoming. If you had any questions, they were answered quickly. They let you know how long a service would take and it would be done on time. More
by AB7859
Other Employees Tagged: Richie Repanes , Marie Makowski
November 27, 2019
Wonderful Facility All of your staff makes you feel welcome and are most professional, especially Johanna Oates and Richie Repanes. As long as they are both at your fac All of your staff makes you feel welcome and are most professional, especially Johanna Oates and Richie Repanes. As long as they are both at your facility I will continue to service both my vehicles there and also buy my next vehicle from you guys as well. More
by RACYR710
Other Employees Tagged: Richie Repanes
November 26, 2019
Lexus Leased This is the third Lexus we have leased...Bob Heyman has been the salesman on all three...he has been extremely helpful, knowledgeable, courteous in al This is the third Lexus we have leased...Bob Heyman has been the salesman on all three...he has been extremely helpful, knowledgeable, courteous in all dealings with him...a real pro! It has been a pleasure to have dealt with him over the years... More
by DONDUNPHY
Other Employees Tagged: Robert Heyman
November 23, 2019
Superb Service Everyone at the dealership was fantastic. I got a loaner and the service was completed within the promised time frame. Joanna was great - very knowl Everyone at the dealership was fantastic. I got a loaner and the service was completed within the promised time frame. Joanna was great - very knowledgable and efficient. Would highly recommend this service department. More
by MAB56
November 20, 2019
Excellent Service Have been coming to have my cars serviced for over 10 years. Always professional Service from the Service department. Just never having to wait for Have been coming to have my cars serviced for over 10 years. Always professional Service from the Service department. Just never having to wait for my car with your loaner car program is worth its weight in gold More
by SCAT10
Other Employees Tagged: Maria Santoro
November 20, 2019
Very satisfied. I am a very happy customer. work performed as promised. A loaner car was provided free of charge due to a specific part not in stock. Car was re I am a very happy customer. work performed as promised. A loaner car was provided free of charge due to a specific part not in stock. Car was ready early following morning.... More
by MIKEUSLUMBER
November 19, 2019
Perfect I had the smoothest, and most pleasant time with my service at Rallye Lexus. They are responsive, and accommodating. I would not hesitate to recommend I had the smoothest, and most pleasant time with my service at Rallye Lexus. They are responsive, and accommodating. I would not hesitate to recommend them to anyone. More
by A.Lee
November 18, 2019
Above and Beyond Rich Repanes and Joanna Oates went above and beyond to accommodate my requests. I have been a Rallye Lexus customer for 12+ years due to their excell Rich Repanes and Joanna Oates went above and beyond to accommodate my requests. I have been a Rallye Lexus customer for 12+ years due to their excellent customer service and the quality of Lexus vehicles. More
by ALVIN WASSERMAN
Other Employees Tagged: Richie Repanes
November 18, 2019
Best service center! The whole experience is superlative. Never any issues with anyone , and the waiting areas are clean and stocked with hot and cold beverages along wit The whole experience is superlative. Never any issues with anyone , and the waiting areas are clean and stocked with hot and cold beverages along with snacks. More
by Anne K
Other Employees Tagged: Anthony Costanzo, Mike Reidy, Maria Santoro , John Capozzi, Robert Heyman, Michael Montijo, Pamela Palasciano
