Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
Write a Review791 Reviews of Joanna Oates
January 07, 2020
Even though I live only a few blocks from a Lexus dealership/ service center, I will travel to deal with Rallye. That are the best at not only sales but service. They go above and beyond. Even if I c dealership/ service center, I will travel to deal with Rallye. That are the best at not only sales but service. They go above and beyond. Even if I call with a question regarding my vehicle More
Other Employees Tagged: Anthony Piccirillo, Maria Santoro, Dominic Strippoli , John Capozzi
January 01, 2020
Speedy and efficient service, no surprises I’ve owned Lexus vehicles for many years and i like this service center the best. They are very organized when you drop your car, like a well-oiled m I’ve owned Lexus vehicles for many years and i like this service center the best. They are very organized when you drop your car, like a well-oiled machine. The waiting areas are plentiful, comfortable, they provide food, coffee, work areas, etc. so that you can easily occupy yourself and be comfortable. Their service is timely and rarely do I get any surprise costs, fees or bills. I highly recommend this service center! More
December 30, 2019
Always a Great Experience Everyone at Rallye is very professional and friendly. They always see that you are informed about your vehicle while it is being serviced. Exceptional Everyone at Rallye is very professional and friendly. They always see that you are informed about your vehicle while it is being serviced. Exceptional Service. More
Other Employees Tagged: Anthony Costanzo, Mike Reidy, Maria Santoro , John Capozzi, Leo Cruz, Michael Montijo, Pamela Palasciano, Josh Weiss
December 24, 2019
Excellent customer service and product I am always treated courteously and respectfully. Excellent consumer experience. Highly recommended The product is excellent and is priced right. Show I am always treated courteously and respectfully. Excellent consumer experience. Highly recommended The product is excellent and is priced right. Showroom is clean and hospitable. More
Other Employees Tagged: Richie Repanes , Pamela Palasciano, Josh Weiss
December 17, 2019
it was great as always Joanna is always friendly and very helpful, she always call's you right back, she is a breath of fresh air, and the reason I always go back to Rallye Joanna is always friendly and very helpful, she always call's you right back, she is a breath of fresh air, and the reason I always go back to Rallye for my service More
December 07, 2019
Top notch service from a classy and friendly staff I’ve been going to Rallye Lexus for over 30 years and both the people in service and sales have always treated me as if I was a special customer. They I’ve been going to Rallye Lexus for over 30 years and both the people in service and sales have always treated me as if I was a special customer. They go out of their way to make me happy and make sure all my needs are attended to. This past service visit was no different since Pam always makes sure that I’m completely satisfied. More
Other Employees Tagged: Anthony Piccirillo , Pamela Palasciano, Josh Weiss
December 03, 2019
Professional Customer Service I would highly recommend Rallye Lexus Service. They provide excellent customer service. I have always been treated in a respectful professional manner I would highly recommend Rallye Lexus Service. They provide excellent customer service. I have always been treated in a respectful professional manner. Joanna Oates always explains my service issues in a manner which can be easily understood. More
Other Employees Tagged: Anthony Piccirillo
December 02, 2019
Always easy, efficient and friendly I've been servicing my Lexus cars for many years and have been completely satisfied with the service. All of the sales staff are friendly and efficie I've been servicing my Lexus cars for many years and have been completely satisfied with the service. All of the sales staff are friendly and efficient. More
Other Employees Tagged: Mike Reidy, Maria Santoro , Robert Heyman, Michael Montijo, Pamela Palasciano
December 02, 2019
quick and easy The staff is very courteous and the service was outstanding. I will definitely come back, it is even worth the 45 minute drive for me. The staff is very courteous and the service was outstanding. I will definitely come back, it is even worth the 45 minute drive for me. More
Other Employees Tagged: Maria Santoro
December 01, 2019
Awesome !!!!!!! Awesome very professional and extremely courteous there is nothing that these people wouldn’t do for me thank you.I will continue to have all of my se Awesome very professional and extremely courteous there is nothing that these people wouldn’t do for me thank you.I will continue to have all of my services done at Rallye More
Other Employees Tagged: Pamela Palasciano

