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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 26

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

March 08, 2024

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Employee Rating

Joanne is friendly and knowledgeable. I am so happy she is there to help me. The dealership is great, also. More

by rfrances02155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2024

Colonial Nissan of Medford responded

It's great to hear that Joanne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 07, 2024

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Employee Rating

The staff are always attentive and knowledgeable. They're the only reason I return for my regular service despite competitor offerings. More

by c.okalany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Mar 07, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 06, 2024

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Employee Rating

I was very satisfied with the service I will will refer ma family and friends to Nissan Colonial center. More

by CJJULES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Mar 06, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

March 04, 2024

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Employee Rating

Short waiting period, job well done, kept me informed, superior waiting area. Very happy iverall. More

by RIDERLB1545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 01, 2024

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Employee Rating

Helpful pleasant staff. They took care of all my needs. Uber service was a very pleasant surprise. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hervin Barrientos , Shawn Minigan

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Mar 01, 2024

Colonial Nissan of Medford responded

Thanks, Steve, for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 28, 2024

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They always give best service I never feel I’m being forgotten Always keeps me posted More

by jamespcerulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Feb 28, 2024

Colonial Nissan of Medford responded

James, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 26, 2024

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Employee Rating

I arrived and Joanne greeted me and got my car in the queue for service. The dealership handled the work efficiently and in a timely manner. I would recommend Colonial to anyone for the service and frien More

by D.NOTARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

February 24, 2024

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Employee Rating

Was pleasantly surprised at the cost of my last visit. Staff are always pleasant and courteous. More

by sbf.aok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Feb 25, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

February 23, 2024

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Employee Rating

Very communicative, informative and welcoming. Would definitely recommend this dealership for repairs and servicing your vehicle! More

by ALEXDINAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Feb 23, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 17, 2024

Dealership Rating
Employee Rating

Great location because it's very close to my house. Great People! Happy with my service. More

by BCHUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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