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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 45

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

May 13, 2023

Dealership Rating
Employee Rating

Bought my car there. I have had a good experience with them since. Have had two service appointments More

by FJCBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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May 15, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2023

Dealership Rating
Employee Rating

Great customer service. Plus, I didn't have to wait long. thank you so much. More

by mfpsweets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

May 09, 2023

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Employee Rating

The first time I didn’t wait too long . I will be back good job More

by RACHID_TOUATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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May 09, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

May 02, 2023

Dealership Rating
Employee Rating

Scheduling appt simple, check in fast. Service prompt, as well as calls to communicate any disturbances to the intended service - Joanne Sasso was the rep. Service costs a little more than More

by anthony.bevilacqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Anthony. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 30, 2023

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Employee Rating

My son (accidentally) went in for a service recall the day before the actual appointment and they still squeezed him in. So thank you for that! More

by thomasmbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

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May 01, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review, Thomas. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

April 28, 2023

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Employee Rating

Nice staff there. Quick appointments. Service quite fast. Suitable price there. Will definitely come next time. More

by tiangewang1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

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Apr 28, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

April 21, 2023

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Employee Rating

Outstanding customer service. I could see that this team of people really enjoy working together. More

by MARYELLENOMEARA
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Apr 23, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Mary Ellen, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Dealership Rating
Employee Rating

The woman that helped me was excellent made everything easy and smooth as possible. Great experience More

by mike38776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

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Employee Rating

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

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Apr 19, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Dealership Rating
Employee Rating

Jessica and Joanne were a great team, keeping me informed of what was going on with my car. Joanne especially is very knowledgeable and great at explaining complex mechanical concepts in terms I could unders More

by MARYELLENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Apr 19, 2023

Colonial Nissan of Medford responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Jessica and Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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