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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 52

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
532 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

43 yrs, 10 mos

Languages Spoken

English English

4.8

532 Reviews

Write a Review

532 Reviews of Joanne Sasso

September 01, 2022

Dealership Rating
Employee Rating

I really like the service department at colnial nissan in medford massachusetts always courteous and respectful! More

by COLLEEN.WALSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Michael King

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Sep 02, 2022

Colonial Nissan of Medford responded

Thank you so much for your review. We are glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Nissan of Medford. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

August 31, 2022

Dealership Rating
Employee Rating

The customer service here was excellent, I was able to schedule an appointment quickly and the job was done in a short time. More

by RKORGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 01, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! Joanne and our team sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

August 25, 2022

Dealership Rating
Employee Rating

Great front desk service, quick and efficient work on the vehicle, easy to schedule everything! More

by Melissa.Sprachman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 25, 2022

Colonial Nissan of Medford responded

Thank you, Melissa! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

August 15, 2022

Dealership Rating
Employee Rating

Very good attention, nice services everything perfect, Jonathan help me in my visit at the dealer this time, everything was smooth. Thank you Jonathan. More

by SILVAKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2022

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

August 11, 2022

Dealership Rating
Employee Rating

The service department was timely and very pleasant. They checked out everything on my car and suggested changing the filters ....I really appreciate their attention to detail. More

by CHRISTNEARR
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami

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Aug 12, 2022

Colonial Nissan of Medford responded

Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

August 10, 2022

Dealership Rating
Employee Rating

I bring my car for fix the noise I pay and the noise it's more loud now!! terrible service More

by ALYSSAACEVEDO2529
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Kathy Escobar, Joe Bellizia, Andy Bellizia, Gerson Ruiz , Blanca Escobar, Jim Islami, Michael King, Jonathan

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Aug 13, 2022

Colonial Nissan of Medford responded

Alyssa, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Islami, Service Manager jimi@nissanofmedford.com

Aug 13, 2022

Colonial Nissan of Medford responded

Alyssa, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Dealership Rating
Employee Rating

excellent customer service, very friendly and helpful. Work on vehicle was done in the time frame they gave me. More

by mcewensom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Jul 14, 2022

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Dealership Rating
Employee Rating

Customer service is always so kind and willing to help. I haven’t had any issues with scheduling or working with them and my service is always done well. They don’t try to over sell me on anything and are More

by Tyra d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

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Jul 14, 2022

Colonial Nissan of Medford responded

Thank you, Tyra! It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Dealership Rating
Employee Rating

great people all friendly and they seem to all work well together will see them all in the future More

by JBELLIZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Jessica Licona, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte , Blanca Escobar, Declan Foyle, Jim Islami, Michael King, laura notomaso

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Jul 14, 2022

Colonial Nissan of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

Aug 12, 2023

JBELLIZIA responded

Thank you

July 13, 2022

Dealership Rating
Employee Rating

Always get great service. Fantastic people to work with, never has a problem with service to my vehicle. More

by Wlacapria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Report | Print
Jul 14, 2022

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

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