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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 6

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
532 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

43 yrs, 10 mos

Languages Spoken

English English

4.8

532 Reviews

Write a Review

532 Reviews of Joanne Sasso

August 08, 2025

Dealership Rating
Employee Rating

problem not fixed, was charged for wiper blades that should have been changed at purchase. More

by stacimoskovit71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona

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Aug 08, 2025

Colonial Nissan of Medford responded

Hi, . Please give Joseph Bellizia a call we provide refund if blades where not change on saftey check mistakes do happen,but i will take care of it at once 781-395-5300 Sincerely Joseph Bellizia

August 06, 2025

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Employee Rating

Waited for over two hours for an oil change that cost me over $150. Not sure if I’ll go back. More

by valerie.passanisi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona

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Aug 06, 2025

Colonial Nissan of Medford responded

We do not have a Valerie Passanisi that has been to this Dealership. The ONLY Passanisi that as been to this Dealership we have was here on 6/7/25, and that customer had a oil and filter service and tire rotation done and that was done at no charge to them. Please get in touch with Joseph Bellizia General Manager 781-395-5300, so I can try to assist, or if it came in in other another name.

August 02, 2025

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Employee Rating

Best dealership. I always go over there. Best service. I bought my three cars from them. More

by VANDANA968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Aug 02, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

July 30, 2025

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Employee Rating

Everyone was great; fast and easy service! Very professional and courteous: great experience overall and everyone was very nice. More

by petesiuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jul 30, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 23, 2025

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Employee Rating

Just started going to this dealership a few months ago because it was closer to work - Joanne and the team were absolutely the best! Kudos! More

by brharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 17, 2025

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Employee Rating

Staff is very courteous and very helpful. My car is always returned at the time promised, sometimes sooner. More

by ROMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jul 17, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 14, 2025

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Employee Rating

Always efficient and speedy service. Never have to wait long for any parts needed. Great location as well. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jonathan

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Jul 14, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 05, 2025

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Employee Rating

Prompt communication, good follow up. Easy to get a ride back to my home while waiting for my car (and getting a ride back) More

by MIKE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 04, 2025

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Employee Rating

Great experience! Easy action! I Love the over night drop off and key drop box! More

by BCAMELIO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 03, 2025

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Employee Rating

Everything and everyone there were great, I had my. oil changed, no problem, I waited in a lovely relaxing room. More

by dianes1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Johnathan

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Jul 03, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

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