Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
132 Reviews
5.0

132 Reviews

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132 Reviews of Joaquin (Jack) Luciano-Orsini

May 15, 2026

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My appointment was very fast. They didn’t pressure me into work to be done either More

by Armymomalaska
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2026

Atamian Honda responded

It’s great to hear your Honda CR-V service appointment went quickly and without any extra pressure. Thank you for sharing your experience, and we look forward to helping you again. - Pranav Gill, Managing Partner, pgill@atamian.com

May 15, 2026

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They are quick and fast with their service. The place is always very clean. Employees are polite. More

by jlucianoiii
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Recommend Dealer
Yes
May 15, 2026

Atamian Honda responded

We’re delighted your Honda Accord received prompt attention and that our facility met your standards for cleanliness and courtesy. Thank you for the five-star rating. We look forward to serving you again. - Pranav Gill, Managing Partner, pgill@atamian.com

May 14, 2026

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I’m so happy with the service I received from your dealer, the technician or the customer service person who takes my car in was very nice and helpful he is very friendly, and waiting area is full of More

by Maculee paulemont renard
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Recommend Dealer
Yes
May 14, 2026

Atamian Honda responded

Thank you for choosing us for your Honda CR-V Hybrid service. It’s wonderful to hear our advisor was friendly and helpful and that you enjoyed the coffee, tea, and hot chocolate in our waiting area. We appreciate your recommendation. - Pranav Gill, Managing Partner, pgill@atamian.com

May 14, 2026

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The service was awesome. That took care of all my Honda crv problems . They took care of my inspection as well. . More

by rosa.vidal79
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Recommend Dealer
Yes

Other Employees Tagged: Marques Dorvalmar

May 14, 2026

Atamian Honda responded

Thank you for sharing your experience. We’re glad Marques and Joaquin resolved your CR-V concerns and completed the inspection. We look forward to serving you again. - Pranav Gill, Managing Partner, pgill@atamian.com

May 13, 2026

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I went into the service department for an oil change the other day and I couldn’t have been happier with the gentleman I dealt with. He told me probably when it would be done and it was within 15 minutes of More

by Nancyb1953
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Recommend Dealer
Yes
May 13, 2026

Atamian Honda responded

It’s wonderful to hear that your Honda CR-V oil change went smoothly and that the time estimate was accurate. Joaquin (Jack) will be happy to know he could answer your questions and show you some maintenance tips. We appreciate you choosing our service department and look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

May 13, 2026

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Went in for cabin air filter change. They wanted to do engine air filter, tire rotation, alignment, which I okayed. I didn't top off my windshield washer fluid, so they rated the entire More

by Elizabeth
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Recommend Dealer
Yes
May 13, 2026

Atamian Honda responded

Elizabeth, thank you for choosing Atamian Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! - Pranav Gill, Managing Partner, pgill@atamian.com

May 10, 2026

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Quick, courteous and efficient work done. Keeping you informed the whole time. Employees are always a pleasure to deal with. More

by nfraser
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Recommend Dealer
Yes
May 10, 2026

Atamian Honda responded

Seeing that the work on your Honda Pilot was quick, courteous, and kept you informed is terrific. Joaquin (Jack) and our service team enjoyed assisting you and keeping everything efficient. Thank you for choosing us for your Pilot’s care. - Pranav Gill, Managing Partner, pgill@atamian.com

May 07, 2026

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The service was quick and reliable. However I didn’t get the appraisal that I reiterated twice. But still the best service More

by noemail_9632536
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Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

May 07, 2026

Atamian Honda responded

Thank you for your feedback on your Honda Civic service and apologies for missing the appraisal request. We’re glad you found the service quick and reliable. We’ll share your comments with Ben and Joaquin to improve how we follow through in the future. - Pranav Gill, Managing Partner, pgill@atamian.com

May 06, 2026

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The service managers are great. They point out what has to be done and what’s going to need attention the next times. Their estimates of how long the work will take are spot on! More

by alexpratt16
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Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

May 06, 2026

Atamian Honda responded

Thank you for sharing your experience with our service managers. We’re glad Ben and Joaquin provided clear guidance on necessary work and upcoming attention items. It’s great to know our timing estimates for your Honda Passport met your expectations. - Pranav Gill, Managing Partner, pgill@atamian.com

May 02, 2026

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Jack made the difference, great advisor and customer support and service all together thank you. More

by dduving
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Recommend Dealer
Yes
May 02, 2026

Atamian Honda responded

Thank you for sharing your experience with your CR-V service and for recognizing Joaquin’s exceptional support. We’re glad to have made a positive impact and look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

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