Charles Saghbini
Charles Saghbini at Atamian Honda

Charles Saghbini

Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

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4.6
15 Reviews
4.6

15 Reviews

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15 Reviews of Charles Saghbini

October 08, 2026

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Employee Rating

Friendly, helpful, knowledgeable, and made it very easy for me to get my services done More

by reneesnowmd
Recommend Dealer
Yes

Other Employees Tagged: Charles Saghbini

Oct 08, 2026

Atamian Honda responded

We’re glad the service process for your Accord Hybrid was so seamless. Knowing you found our team supportive and well-informed means a lot to our service department. - Pranav Gill, Managing Partner, pgill@atamian.com

October 04, 2026

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Employee Rating

Checking in was positive, the time it took to complete the work was ahead of what they anticipated More

by cheryl.mills
Recommend Dealer
Yes

Other Employees Tagged: Charles Saghbini

Oct 04, 2026

Atamian Honda responded

Knowing the check-in process went smoothly and that we finished your Honda CR-V service faster than expected is rewarding. Hearing that you appreciated the quick turnaround means a lot to our service team. - Pranav Gill, Managing Partner, pgill@atamian.com

October 02, 2026

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Employee Rating

Not much waiting time! Resolved what was wanted. Wish any other system's settings reset they tell customers when handing over the keys. Thanks More

by Rekha.k.murthy
Recommend Dealer
Yes

Other Employees Tagged: Charles Saghbini

Oct 02, 2026

Atamian Honda responded

We’re glad your Honda CR-V service was speedy and resolved your requests. We appreciate your suggestion about noting any system resets when handing over your keys, and our team now mentions them during pickup. - Pranav Gill, Managing Partner, pgill@atamian.com

September 17, 2026

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Employee Rating

They are always reliable at Atamian Honda. It’s the only place I go for my car service. More

by tommyhajj
Recommend Dealer
Yes

Other Employees Tagged: Joaquin (Jack) Luciano-Orsini

Sep 17, 2026

Atamian Honda responded

Thank you for the five-star rating. We’re pleased to be your trusted choice for Honda CR-V service. - Pranav Gill, Managing Partner, pgill@atamian.com

September 14, 2026

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Employee Rating

Charles Saghbini was great. He was professional quick and willing to help. He was very kind. More

by Roypichardo
Recommend Dealer
Yes

Other Employees Tagged: Charles Saghbini

Sep 14, 2026

Atamian Honda responded

We’re glad Charles could assist you promptly, professionally, and kindly during the service on your CR-V. Hearing your praise means a lot to our service department. - Pranav Gill, Managing Partner, pgill@atamian.com

September 10, 2026

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Employee Rating

Charles was excellent. He was honest and up front about the maintenance needed for my Honda Passport. More

by A
Recommend Dealer
Yes

Other Employees Tagged: Charles Saghbini

Sep 10, 2026

Atamian Honda responded

Hearing that Charles provided clear, upfront guidance on your Honda Passport’s maintenance needs means a lot to our service department. Thank you for the five-star rating and for trusting us with your Honda Passport’s care. - Pranav Gill, Managing Partner, pgill@atamian.com

September 07, 2026

Dealership Rating
Employee Rating

Every time I come in for service Charles Saghbini seems to be the only service representative that actually is working. He is a very hard worker. More

by cdembro
Recommend Dealer
Yes

Other Employees Tagged: Charles Saghbini

Sep 07, 2026

Atamian Honda responded

Your five-star rating and praise of Charles’s hard work mean a lot to our service department. We’re glad Charles can assist you at every service visit on your Honda Pilot. - Pranav Gill, Managing Partner, pgill@atamian.com

September 07, 2026

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Employee Rating

Service advisors are friendly and family orientated exceeding expectations giving a warm welcoming environment, most importantly servicing and maintaining my vehicle for longevity and safety More

by willjohnny71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Atamian Honda responded

Your mention of a family-focused, welcoming atmosphere shows how our service advisors aim to exceed expectations. Knowing that our maintenance on your CR-V Hybrid gave you confidence in its longevity and safety is truly rewarding. - Pranav Gill, Managing Partner, pgill@atamian.com

September 06, 2026

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Employee Rating

Easy to work with. Not too pushy. Very convenient, easy to schedule appointments on line More

by jhaber55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

Atamian Honda responded

Knowing that our online scheduling made things convenient and our team’s no-pressure approach worked for you is very rewarding. We’re happy the service on your Honda CR-V felt simple and straightforward. - Pranav Gill, Managing Partner, pgill@atamian.com

September 03, 2026

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Employee Rating

This wasn't the best experience. I bought my car here and so far have done 2 oil changes. We all know dealerships overcharge for labor, so I'm cool with that. This time, I came with More

by jf.armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tafari Kidd, Luiz De Carvalho

Sep 12, 2026

Atamian Honda responded

Thank you for taking the time to share this feedback. We sincerely apologize for the confusion surrounding the tire repair, the extended wait, and the difference between the price discussed and the final cost. We understand how frustrating it must have been to lose a significant portion of your day only to leave with the original concern unresolved. While we’re glad our team was able to provide a loaner and work toward a resolution, we recognize that the overall experience fell short of the level of service we strive to provide. We appreciate your past business and will be reviewing your concerns with our service team to help prevent this type of miscommunication in the future. - Pranav Gill, Managing Partner, pgill@atamian.com

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