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Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini | Page 5

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
144 Reviews
5.0

144 Reviews

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144 Reviews of Joaquin (Jack) Luciano-Orsini

February 13, 2026

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Employee Rating

very helpful, available, knowledgeable and did everything to help with repair and options available to me More

by cathymprn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Atamian Honda responded

Thank you for sharing your experience. We’re pleased our team could be available, offer knowledgeable advice, and provide repair options for your Honda CR-V. We appreciate you trusting us with its repairs. - Pranav Gill, Managing Partner, pgill@atamian.com

February 07, 2026

Dealership Rating
Employee Rating

When I called for an appointment, they were very helpful and courteous. I got reminders often and on the day of my appointment they were very efficient and kind. More

by bethmcd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2026

Atamian Honda responded

We’re thrilled our team made scheduling your service so smooth and kept you informed with reminders. It’s great to hear our crew was both efficient and courteous on the day of your appointment. Thank you for trusting your Honda with us!

February 05, 2026

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Employee Rating

They were efficient and organized. I came to have a tire fixed and it was done in a timely manner. More

by lxcardillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Atamian Honda responded

We’re glad our organized approach made your Honda tire repair quick and efficient. Thank you for the five-star rating. We look forward to assisting you again.

February 05, 2026

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Employee Rating

Joaquin was very knowledgeable and helpful he was able to answer all of my questions. More

by Wingplate
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 05, 2026

Atamian Honda responded

Thank you for the 5-star review. We’re glad Joaquin could address all your questions during your Honda Civic service. We look forward to helping you on your next visit.

February 05, 2026

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Employee Rating

Pleasant, easy to talk to, not pushy, welcoming, listened to my concerns, a professional operation More

by farcorner31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Zizza, Samantha Montanez, Kenysha Centeno

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Feb 05, 2026

Atamian Honda responded

Thank you for trusting us with your Honda CR-V service. We’re glad our approachable, professional team listened to your concerns and made you feel welcome. We appreciate your feedback.

February 02, 2026

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Employee Rating

Awesome ppl and high recommended they treat me really good on my visit and also fast process on my vehicle More

by angelvazque09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yafell Maldonado

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Feb 02, 2026

Atamian Honda responded

We’re glad you felt well cared for and that your Honda was serviced quickly. Thank you for the recommendation and we look forward to helping you again.

February 02, 2026

Dealership Rating
Employee Rating

Friendly honest and helpful service. Staff was helpful with any questions I had and patient. The work was done in a very timely manner in the time frame they said it would be done More

by ckeenan85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Atamian Honda responded

Thank you for highlighting our team’s friendly and honest service while working on your Civic. Joaquin (Jack) is glad to hear that we answered your questions patiently and completed the work within the promised time frame.

January 24, 2026

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Employee Rating

Always come here for my maintenance. The advisors are nice and always keep me updated on thinhs I need to get done. More

by Jeebanoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Atamian Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. - Pranav Gill, Managing Partner, pgill@atamian.com

January 23, 2026

Dealership Rating
Employee Rating

I was quickly notified of additional work needed and could make a good decision on which work I wanted to do at this time. Service personnel very professional and courteous. More

by dibby01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Atamian Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! - Pranav Gill, Managing Partner, pgill@atamian.com

January 21, 2026

Dealership Rating
Employee Rating

Atamian Honda has always been upfront and professional, they always put the customer first. Definitely would recommend them. More

by taraandal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Kobbs

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Jan 22, 2026

Atamian Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! - Pranav Gill, Managing Partner, pgill@atamian.com

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