Jobin Grandstrom

I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them hav driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish. More

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Kalysta is an attentive, knowledgeable, and personable sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me o sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me on the road in my new car. I recommend this team with no reservation. More

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Kalysta handled my transaction with extreme courtesy and professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They patiently answered any questions that I had. I would very much recommend this dealership to anyone looking to acquire a car, van, or truck. More

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I had the best experience buying a car at Piazza Mazda of Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her traine Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her trainee, Caitlin. I really felt like I was buying a car from my friends. I am so happy with my purchase & the entire car buying experience at Piazza. I highly recommend this dealership to anyone looking to buy a car! More

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They are sensitive to please their customers! We have had 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. More

by pjanda Verified Customer Verified Customer

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Piazza Mazda in Reading was super friendly and very helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process ver helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process very simple and easy. They were honest and transparent. Piazza Mazda has earned my trust. More

by Cash Verified Customer Verified Customer

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Had to take car back twice in one week for the same thing because it wasn’t done right the first time. Was a simple thing because it wasn’t done right the first time. Was a simple thing More

by rukeppley Verified Customer Verified Customer

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Great people! Sales department is friendly and very informative about the automobiles! Got great service from parts and service department! And at a good price! informative about the automobiles! Got great service from parts and service department! And at a good price! More

by JOELHOLE Verified Customer Verified Customer

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Very easy to deal with. When servicing they leave the car clean. Buying experience both times was a good experience. When getting cars serviced the folks are friendly and professional. car clean. Buying experience both times was a good experience. When getting cars serviced the folks are friendly and professional. More

by ronc3h8 Verified Customer Verified Customer

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Friendly and accommodating. I enjoyed talking to people there. When I came in for service everyone was very nice and helpful I would recommend friends! there. When I came in for service everyone was very nice and helpful I would recommend friends! More

by RAVENSUE2001 Verified Customer Verified Customer

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