Jody Cruce | Page 35

I had an exceptional buying experience with Palmer Dodge Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above and beyond were all outstanding. The entire process was easy, quick and hassle-free. Everyone from the GM (Jody Cruce), to the New Car Sales Manager (Todd Blackstone) to my Sales Agent (Tony White) was very friendly and genuinely helpful. I have recommended Palmer to friends, family and co-workers and will continue to do so - Scott Tracy More

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We have purchased many cars over the years, but the experience we had with Palmer was by far the worst. The price is comparable to other Dodge/Jeep dealers. They are doing a good job bringing you into experience we had with Palmer was by far the worst. The price is comparable to other Dodge/Jeep dealers. They are doing a good job bringing you into the door - the service afterwards is a disgrace to the free market place. Unkept promises, lies, cover ups, etc. We will never do business with this dealer. More

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They disappeared after the sale… I was an out of town They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle pur They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle purchased. Per purchase I couldn’t say enough good stuff, great communication, great response, very helpful. Both the salesmen and I somehow overlooked the fact that both front rims were bent. Even after the dealership replaced the tires they still did not mention this safety defect to me. Only after I got back home did I notice this problem. Tried to contact the salesmen, sales manager, even the Vice President of the dealership and received no response. Finally after two weeks got a phone message from the sales manager and a week later and 4 returned calls have still not heard back from him. In short, pre-sale service A+… post sale service F-. I’m guessing the Palmer dealership cares only about my money and cares nothing for my business, satisfaction as a customer, not the safety of my family or pre-owned vehicles they sell. More

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Recall work on 2007 Jeep and Check Engine/Gas Cap Light - %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking th %23.00 to reset the light and it is back on. Palmer did nothing and wasted two days and 30 miles round trip. I can do the same thing unhooking the battery. Won't be back and they won't get the opportunity at the next Chrysler purchase. More

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I have been buying my cars from Palmer Dodge and having the service done on them since 1998. I would never think of going anywhere else here in Atlanta.Whenever I have a question or concern about my car th the service done on them since 1998. I would never think of going anywhere else here in Atlanta.Whenever I have a question or concern about my car they always help me out and never feel like I am bothering them. I have recommended them to several of my friends through the years who are equally pleased with them. More

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Best deal in town! I am a bargain shopper and really investigate before I make a purchase, especially something as big as a car. I bought a used car from Palmer Dodge and was very pleased with both the investigate before I make a purchase, especially something as big as a car. I bought a used car from Palmer Dodge and was very pleased with both the car and the price! The people here are very friendly and I felt I was treated fairly. I was a little heitant about buying a used car but they put me at ease. Great car, friendly people, and Best price in town! More

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