Jody Cruce | Page 34

Superb, family like service, and genuine “Can-Do!” Attitude Kurt Taylor is a “Get’ ER done type guy, and is there to help and answer questions, while engaging Palmer Jeep to assist closing a Jeep and/or car de Kurt Taylor is a “Get’ ER done type guy, and is there to help and answer questions, while engaging Palmer Jeep to assist closing a Jeep and/or car deal. He helps all parties to get to the table with-out typical drama of transacting a vehicle purchase, Good person who is always invited to our family home for a family dinner. BTW, we are picky of folks we invite to Sunday dinner, :-). Good job Kurt.... And Jody! Nice day with you guys. We appreciate your transparency and desire to assist. Jeff and Ellen. More

by bulldogtidwell@gmail.com Verified Customer Verified Customer

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Customer Service Focused I was hesitant to make the purchase. My salesman Thomas was the typical "car salesman" aggressive but with a lot of patience and he wasn't pushy. Jody I was hesitant to make the purchase. My salesman Thomas was the typical "car salesman" aggressive but with a lot of patience and he wasn't pushy. Jody made it happen and we got a great deal. Everyone was pleasant to work with. Definitely recommend purchasing your vehicle with Palmer Dodge. More

by lgomes80 Verified Customer Verified Customer

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Oil change and tires rotated Hiram was Fantastic he had me in and out of the dealership in no time flat. I would recommend Palmer DCJR to everyone I know! Hiram was Fantastic he had me in and out of the dealership in no time flat. I would recommend Palmer DCJR to everyone I know! More

by kjmelton Verified Customer Verified Customer

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Great teamwork! Everyone at the dealership was fantastic. I love my new rubicon with the sky one touch top. You guys rock! Thanks for the great sales and service. Everyone at the dealership was fantastic. I love my new rubicon with the sky one touch top. You guys rock! Thanks for the great sales and service. More

by BDWHITE0108 Verified Customer Verified Customer

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Wonderful! The staff at Palmer are amazing! They always take care of me like family & they do an amazing job! I would highly recommend this dealership & their st The staff at Palmer are amazing! They always take care of me like family & they do an amazing job! I would highly recommend this dealership & their staff! More

by Dawgmama Verified Customer Verified Customer

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Excellent Service by Luis Luis was very professional, courteous and efficient. While we were in for the second time for the same problem, Luis managed things well. We would li Luis was very professional, courteous and efficient. While we were in for the second time for the same problem, Luis managed things well. We would like to have him manage our service going forward. More

by jeff.chambrello Verified Customer Verified Customer

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Palmer DCJR never let's me down! I have purchased many cars from Palmer. Every purchase has been a great experience. Kurt Taylor recently sold me 2017 Durango GT. He made my buying ex I have purchased many cars from Palmer. Every purchase has been a great experience. Kurt Taylor recently sold me 2017 Durango GT. He made my buying experience a great one. He took time make sure the transaction went smoothly and gave me a unbeatable price. Nick Barron the sales manager went out his way to help me out and gave me the most money for my trade. I couldn't ask more. I also went to the parts department and they were very knowledgeable and helpful. Thanks again! I'll be back for sure for future purchases. More

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Why go any place else? I've been getting vehicles here for over 10 years! Everything from a Vioer, Prowler,three trucks etc! I love Jodi... he sees the whole picture when t I've been getting vehicles here for over 10 years! Everything from a Vioer, Prowler,three trucks etc! I love Jodi... he sees the whole picture when there are extenuating circumstances and sometimes they do exist at no fault of anyone! Take the time to invest into this dealership and they won't let you down and I'm speaking from experience! If something goes wrong they fix it if you need advice they're there to give it and sometimes at their own expense! So I'll ask again... Why go any place else no matter what the car you want they will get it and at a good price! More

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Misrepresentation When purchasing a new truck, I included 'Ram' side rails as a part of the deal. That is a $675 value. The salesman told me they were out of stock and When purchasing a new truck, I included 'Ram' side rails as a part of the deal. That is a $675 value. The salesman told me they were out of stock and the service department would call me in three days when a shipment arrived to come back and install them. It wasn't convenient but I agreed. No calls ever came. It took 5 calls to the salesman to get a response, which was nothing but excuses and that the service center would call me in a matter of minutes. No call ever came. After another 5 calls to get the salesman, I was pawned off to an aftermarket supplier and given $200 rails. Palmer never refunded the difference. Calls to the sales manager and VP of sales were only met with silence. They are unresponsive and uncaring once you complete the sale. I will never do business here again. More

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Awesome Sauce They were honest and it was a very smooth process. I looked at the car on Sat, came on Sunday to do the paperwork and then Monday to bring in the chec They were honest and it was a very smooth process. I looked at the car on Sat, came on Sunday to do the paperwork and then Monday to bring in the check. They kept it for me really appreciated and enjoyed working with Mark Steiner. More

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