79 Reviews
Write a Review79 Reviews of Joe Allan
April 22, 2021
The quality of work was good. I understood that parts had to be ordered. At other dealerships I have taken vehicles to I was always notified of what stage the vehicle was at while with the service department to be ordered. At other dealerships I have taken vehicles to I was always notified of what stage the vehicle was at while with the service department. Either by website, email, or by a phone call. More
April 21, 2021
We brought our beetle in for a recall on the driver air bag. Excellent service from Justin Cook. Excellent experience. Clean dealership. Friendly staff efficient and timely service. bag. Excellent service from Justin Cook. Excellent experience. Clean dealership. Friendly staff efficient and timely service. More
Other Employees Tagged: Justin Cook
April 14, 2021
Their customer service it terrible. They don’t care if your car gets fixed. I was told sorry we don’t know what to do there are no codes. I can pull the codes from VCDS myself but their master mechanics c your car gets fixed. I was told sorry we don’t know what to do there are no codes. I can pull the codes from VCDS myself but their master mechanics could not figure it out. Then to top off the horrible experience I had to ask them to wash my car when I got it back it was barely cleaner then when I gave it to them More
April 01, 2021
Great service! Joe worked with my schedule and helped to meet my needs regarding new tires and my preferences. I was able to get 4 new tires ordered of the brand I wanted and got the tires put on within on meet my needs regarding new tires and my preferences. I was able to get 4 new tires ordered of the brand I wanted and got the tires put on within one week. More
March 26, 2021
Very easy to get appointment for service. Service manager very efficient and informative. The routine service was done quickly, efficiently and the waiting area was very comfortable and well kept. very efficient and informative. The routine service was done quickly, efficiently and the waiting area was very comfortable and well kept. More
Other Employees Tagged: Mike Kinney, Angelo Berretta
March 24, 2021
The vehicle was done quickly. It was done right the first time. The service department was courteous and greeted me promptly when I arrived. I definitely will return to Wyoming Valley Motors for Ser first time. The service department was courteous and greeted me promptly when I arrived. I definitely will return to Wyoming Valley Motors for Service More
March 18, 2021
Experience was very efficient. Staff, especially Joe, was very helpful, personable, and knowledgeable. Time spent was reasonable. Good experience. Would not consider going anywhere else. was very helpful, personable, and knowledgeable. Time spent was reasonable. Good experience. Would not consider going anywhere else. More
Other Employees Tagged: People at checkout desk
March 12, 2021
Courteous,professional staff. Answered my questions and concerns. Called back on time. Friendly and pleasant. Helpful with address. Clean waiting room and bathroom. Coffee good also. concerns. Called back on time. Friendly and pleasant. Helpful with address. Clean waiting room and bathroom. Coffee good also. More
Other Employees Tagged: Pat Coleman , Ashley
March 04, 2021
Fast service, super friendly staff, and a wonderful waiting area with comfortable seating. I typically do my own maintenance but I feel it was well worth the money to stay warm and clean while WVM hand waiting area with comfortable seating. I typically do my own maintenance but I feel it was well worth the money to stay warm and clean while WVM handled the work. More

