Joe Aviles

Three weeks ago I purchased a two thousand twenty five brand new jeep grand cherokee loredo. I brought it back to the dealership with five hundred miles on it.Because the engine, although it is a gas engi brand new jeep grand cherokee loredo. I brought it back to the dealership with five hundred miles on it.Because the engine, although it is a gas engine sounded like a diesel.Engine. the service shop forman told me it was gonna take a while to try and figure out what was the matter with the engine. In the meantime, because I did not want to play the guessing game as all dealerships do in in south west, florida, trying to figure out and making payments on a vehicle that I likely would not be driving for an extended period of time. So I told the salesperson I wanted to rewind my deal since it was only three weeks old, he said sales management won't do it. So they charge me $7000 to get rid of the vehicle. And get into a new vehicle. I took delivery of the two thousand twenty six vehicle last night i woke up this morning to take it to a shop to have the air pressure lowered in the tires since the pressure gauge was showing 45 p s I but I noticed the vehicle was vibrating very badly so I checked the engine oil although I shouldn't have to with a brand new vehicle. There was no oil on the dip.Stick. i had the mechanic at the shop. Come out and double-check the oil just to make sure I wasn't going crazy. And he did confirm it appears to not have any oil in the vehicle. I paid for a new oil change since I did not want to drive the vehicle any. He stated although there was a small amount of oil in the vehicle.Still not the six quarts required for the engine. This is the kind of c*** customer service you get in southwest, florida. I have sent josh the managing partner several emails outlining these issues, but he does not bother to reply. Because why would he he got his money And that's all he cares about i would never in a million years buy A vehicle from this dealership More

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Professional, answered all questions & friendly would definitely recommend them. Relaxed atmosphere & coffee not that bad. definitely recommend them. Relaxed atmosphere & coffee not that bad. More

by LINDACHAPMANUK Verified Customer Verified Customer

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I would recommend cape coral cdjr to everyone i know. Josh Clinton helped me get out of my 2021 ram 1500 and got me into a new jeep gr.cherokee, and Carlos Monterosa explained everything on delivery.Jose Josh Clinton helped me get out of my 2021 ram 1500 and got me into a new jeep gr.cherokee, and Carlos Monterosa explained everything on delivery.Joseph Aviles was our finance manager and he explained everything to us. More

by Dee51572 Verified Customer Verified Customer

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Dealer was proficient in everything they did. Guided me through the process start to finish. Guided me through the process start to finish. More

by Mr. Lilly Verified Customer Verified Customer

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Everything was great. No issues. There is nothing else to be said other then that. No issues. There is nothing else to be said other then that. More

by FBYRD75 Verified Customer Verified Customer

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They went above and beyond to make sure I was happy. They worked with me and kept commitments as we talked about initially. They moved fast and got the deal done without me having to step into the deale They worked with me and kept commitments as we talked about initially. They moved fast and got the deal done without me having to step into the dealership and made sure I had my vehicle within 24 hours of signing. Enrique and his father were great. More

by TRISTAN.JERROD Verified Customer Verified Customer

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Purchased used vehicle, was stranded on side of road less than 1 week from buying it. Dealership said it had gone through full service and sold me a defective vehicle. Had car repaired by different dealer than 1 week from buying it. Dealership said it had gone through full service and sold me a defective vehicle. Had car repaired by different dealer and was told it also needed tire and brakes. STAY AWAY from this dealership! More

by Sunshine22 Verified Customer Verified Customer

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Great service. Gio, Andy and Joseph were great. Pleasure doing business with them. Third car bought. Gio, Andy and Joseph were great. Pleasure doing business with them. Third car bought. More

by KMBERB Verified Customer Verified Customer

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Dury Fernandez was great to work with and made the deal happen. He is very professional and motivated to make the customer happy and satisfied. happen. He is very professional and motivated to make the customer happy and satisfied. More

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13 times for a van that's still not fixed and they can't find the issues but I'm suppose to go month after month losing money and go bank rupt while they say qe can't duplicate the issue when their on manag find the issues but I'm suppose to go month after month losing money and go bank rupt while they say qe can't duplicate the issue when their on manager drove van and it do it to him also More

by JERzeygirl869 Verified Customer Verified Customer

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