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Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi | Page 2

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
43 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

43 yrs, 8 mos

5.0

43 Reviews

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43 Reviews of Joe Bruscemi

June 01, 2026

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Employee Rating

My go-to dealership for service! I have never had an issue here. Everyone is honest, professional, and knowledgeable. More

by NOAH22
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Workmanship
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Recommend Dealer
Yes
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Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting our service department with your Audi A4. Joe and our team appreciate your kind words about our honesty, professionalism, and expertise. We look forward to assisting you again.

June 01, 2026

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Employee Rating

The best! Always great service! I enjoy coming to this dealer and the staff is awesome! More

by RHINDI1993
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Dave Brown, Josh Janda

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Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted to hear our service team continues to impress you. Thank you for bringing your Audi A5 Sportback to us and for recognizing our staff’s efforts. We look forward to seeing you again for your next appointment.

May 31, 2026

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Employee Rating

Excellent service! Friendly atmosphere. Timely appointment! If I want to write fifteen words I'd write a book! More

by edmondsoliday
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Brown

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Jun 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your Audi Q5 service experience. It’s rewarding to know the atmosphere felt welcoming and your appointment stayed on track. We appreciate the chance to support your future service needs.

May 31, 2026

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I always receive good service at Audi,Joe is very polite, extremely knowledgeable and professional! Shorter wait time would be appreciated for my car repairs especially since I scheduled an appointme More

by NOVAKOVICHSUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Janda

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May 31, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star rating and for trusting us with your Audi A4 service. We’re glad Joe’s professionalism and expertise made a positive impression. We apologize for the wait and will share your feedback on appointment times with our service team.

May 30, 2026

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Employee Rating

Have been very happy with the excellent service I have received over the last 20+years could not imagine going anywhere else with my vehicles. Joe is always available, knowledgeable and helpful. Tha More

by CLAUDIAK736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Dave Brown, Josh Janda

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May 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you’ve relied on us for service on your Audi RS 5 and other vehicles for more than two decades is truly rewarding. Joe is always ready to assist, and we’re glad you find his expertise helpful. Thank you for your continued trust.

May 30, 2026

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I am always taken care of and request Joe! I was stranded with a flat tire and he took great care of me and us always very Efficent! Makes me want to get another Audi. I had a Mercedes I More

by carrieginterhomes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting Joe and our team when you were stranded with a flat on your Audi A5 Sportback. It’s rewarding to know our efficient service made you consider another Audi after switching from Mercedes.

May 29, 2026

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Employee Rating

Joe and the team were just wonderful. Besides doing great work on the car, they were so kind to help explain my questions about optimization of battery charging. They are all an asset More

by gfloraday
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby

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May 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Hearing that Joe and our team provided clear guidance on battery charging optimization and delivered reliable service on your Audi Q5 is fantastic. We’re proud that our approach helped you understand and care for your vehicle’s battery system. Thank you for recognizing the team's dedication and kindness.

May 28, 2026

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Employee Rating

Joe is a great service manager. He always is welcoming and takes care of us. More

by svegert
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing Joe’s welcoming approach as service manager. We’re pleased he took care of your Audi A7 needs. We appreciate your feedback and look forward to assisting you next time.

May 28, 2026

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Employee Rating

Friendly, clean and the Service crew took good care of my car! Dave Brown is a good leader! More

by LORIASIMOLA923
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Dave Brown, Josh Janda

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May 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

How wonderful to hear that our service team provided a friendly and clean environment while working on your Volkswagen Jetta. Thanks for recognizing Dave and the crew’s dedication to caring for your car. We look forward to helping you again soon.

May 21, 2026

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Joe B took great care to work with me on servicing and maximizing my warranty options More

by BOBONABEACH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad Joe provided attentive service for your Audi Q5 and helped optimize your warranty coverage. It’s rewarding to know he made the process straightforward. Thank you for sharing your experience and rating us so highly.

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