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Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi | Page 2

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
69 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

43 yrs, 9 mos

5.0

69 Reviews

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69 Reviews of Joe Bruscemi

July 05, 2026

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Employee Rating

Joe was nice an explained everything to me in a way I could understand in a pleasant way More

by STARFISH24K
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Recommend Dealer
Yes
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Jul 05, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to know Joe provided clear and friendly guidance during your Audi Q5 service. We appreciate you choosing us and are here to help with any future needs.

July 05, 2026

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Employee Rating

Service manager was great to work with. He kept me informed on what was going on. I had to leave my Audi there and return to Michigan. He was very easy to work with. More

by SWISCHMEYER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

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Jul 05, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your experience with our service manager Joe. We're glad he kept you informed on your Audi Q7 and made the drop-off seamless while you were away in Michigan. We look forward to working with you again.

July 03, 2026

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The service was excellent! ! A lil pricey! But, the service was superior!! Tha k you very much! More

by DOUGLASCLAPP1234
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Yes
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Jul 03, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear you found our Audi service excellent. We understand it can be an investment and appreciate you recognizing the quality Joe and our team deliver. We look forward to assisting you again.

July 02, 2026

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Great service from the moment I called to set up the appointment. Client focused diagnosis. Trustworthy. More

by pstracci
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Recommend Dealer
Yes
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Jul 02, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for noting how smoothly your Audi RS Q8 service process was, from booking to diagnosis. We’re glad our approach earned your trust. Joe appreciates your feedback and looks forward to supporting you again.

July 01, 2026

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Joe was awesome from the time I got there to when I left. Always aware of my where my car was in the process and keeping me updated. Went over my next visit. Awesome customer service More

by chicagochild06
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Recommend Dealer
Yes
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Jul 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with Joe. We’re glad he kept you informed throughout your Audi Q3 service and helped plan your next visit. We look forward to assisting you again.

June 29, 2026

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Joe and team are always great to work with. Quick thorough and helpful …. Always!! Highly recommend More

by avanpelt2017
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Yes
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Jun 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recommending us. Joe and our team are pleased to have provided swift and detailed service for your Audi Q5. We look forward to assisting you again.

June 27, 2026

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Ease of getting an appointment. Service agent, Joe was knowledgeable and pleasant. Service did not take long. Overall excellent service department. More

by ottodog
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Recommend Dealer
Yes
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Jun 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to hear scheduling was straightforward and Joe provided knowledgeable, pleasant service. We’re glad the work on your Audi didn’t take long. We look forward to assisting you again in the future.

June 25, 2026

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Courteous, knowledgeable and trustworthy service was provided by Joe, Service Manager and Eric, technician. That is why I continue to have all my SQ5 Audi work with them. More

by krichey0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric

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Jun 25, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing Joe’s courteous, knowledgeable, and trustworthy service on your Audi SQ5. We appreciate your ongoing trust in us. Let us know whenever your vehicle needs attention again.

June 25, 2026

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We just moved to NW Indiana, this was our first experience with this dealership. We were thrilled with Joe’s responsiveness, kindness and welcoming attitude. More

by DECHMOMOF4
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Recommend Dealer
Yes
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Jun 25, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to welcome you to NW Indiana, and we’re glad Joe made your Audi Q5 service both responsive and warm. Thank you for sharing, and we look forward to supporting your future maintenance needs.

June 24, 2026

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This was my first time using this Audi location and it was a great experience. My service advisor Joe was great to work with. More

by rere21
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 24, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for choosing our Audi service for the first time. We’re glad Joe made your visit great and look forward to serving you again.

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