Joe Buantello
Joe Buantello at Toyota of North Austin
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Joe Buantello

New Car Sales

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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3.8
38 Reviews

Languages Spoken

English English

Spanish Spanish

3.8

38 Reviews

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38 Reviews of Joe Buantello

April 03, 2024

Dealership Rating
Employee Rating

This is an amazing experience and I would like to contribute that everything is great More

by Magr78914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Toyota of North Austin responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

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It was good but too much take time I just go to oill chang if this problem fix will very good More

by abidmehmood
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Toyota of North Austin responded

Thank you for your feedback. We apologize for any inconvenience caused by the wait time. ! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 20, 2024

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Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 22, 2024

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

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Employee Rating

Timothy Landry did an amazing job with finding me the best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 More

by tanayac123
Recommend Dealer
Yes
Mar 22, 2024

Toyota of North Austin responded

It's fantastic to hear that Timothy did an amazing job finding the best vehicle for you at Toyota North Austin! Thank you for recommending him as Timmy Neutron. :) Safe travels!

March 16, 2024

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3 hours for an oil change and the rudest service I’ve ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received o More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Brady, JR Castillo

Mar 18, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

March 12, 2024

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Joey Is the best and knows his stuff when it comes to the customer needs and wants I will always be a loyal customer. Great job Joey keep up the outstanding customer service. More

by eayala234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Toyota of North Austin responded

Thank you for your kind words! We're thrilled to hear that Joey provided you with outstanding customer service and exceeded your expectations. Providing excellent service tailored to our customers' needs is our priority, and we're glad Joey delivered on that. We'll be sure to pass along your appreciation to him. Thank you for being a loyal customer, and we look forward to serving you again!

March 12, 2024

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Bought from Joe last year and was super satisfied with the customer service. Recently I contacted him again and inquired about the 2024 Camry and immediately wanted to trade in my current vehicle. Had an More

by ElishaV04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Toyota of North Austin responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Joe provided you with excellent customer service both last year and recently when you inquired about the 2024 Camry. It's wonderful that Joe facilitated a smooth and quick trade-in process, ensuring that all your needs and wants were met. We're glad he continued to follow up and answer any questions you had, providing simple and honest service throughout. We truly appreciate your recommendation and are delighted that you're satisfied with your new car. Thank you for choosing Alamo Joe, and we look forward to serving you again!

March 12, 2024

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Came to get a car for my son and Joe made the experience so easy. Walked out with a brand new Corolla. Always happy with his service. He explained in detail all the ins and outs of the car! More

by drvaldez79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Toyota of North Austin responded

Thank you for sharing your experience! We're thrilled to hear that Joe made the car-buying experience easy for you and that you walked out with a brand-new Corolla. It's fantastic that you're always happy with his service and that he took the time to explain all the ins and outs of the car. We'll be sure to pass along your appreciation to Joe. Thank you for choosing us, and we look forward to serving you again!

January 20, 2024

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Employee Rating

My service checkup went great! They provided prompt service and were very courteous. Thank you! More

by wbsteele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

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Employee Rating

Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More

by Nanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

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