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Joe Cerveny
Joe Cerveny at Yark Chrysler Jeep Dodge Ram FIAT

Joe Cerveny | Page 2

Assistant Service Manager

Yark Chrysler Jeep Dodge Ram FIAT

6019 West Central Avenue
Toledo, OH 43615

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rated
33 Reviews

Raised in Toledo, Joe has been with Yark Automotive since 2016. In his role at Yark, he enjoys interacting with customers and providing them with excellent service. Joe loves to cheer on the Ohio State Buckeyes. His favorite car is the 1967 Shelby GT500.

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rated

33 Reviews

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Dealership Experience

7 yrs, 6 mos

Specialties & Trainings

Wagoneer Ambassador

Jeep Expert

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33 Reviews of Joe Cerveny

October 27, 2020

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Employee Rating

Outstanding service personnel and techs. On time as promised quality work and attitude. Regular oil change and full inspection for winter months ahead. Thank you very much Sue! More

by CROBERTS14
Recommend Dealer
Yes

Other Employees Tagged: Mike Hehl , Chase Atkin, Sue Emery

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Oct 28, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

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Employee Rating

Great service, oil change done quickly & super friendly staff. I highly recommend Yark Auto! I didn’t have an appointment but they were still able to take care of my car. More

by TraciKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: The new service writer was very knowledgeable & friendly. I don’t recall his name.

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Oct 08, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

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Employee Rating

Excellent Service Joe C was very accommodating thru the whole process and kept me up to date with the status of my Jeep and had the Jeep done when promised. More

by dpespen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Oct 08, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 05, 2020

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The 2 young gentlemen who worked on my vehicle was good. But mistaken parts and botched work from a manager was poor in my view More

by MDOBEEZI
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Oct 05, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

September 25, 2020

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Employee Rating

The BEST EVER! THE BEST EVER!! THE BEST EVER! THE BEST EVER! THE BEST EVER, THE BEST EVER!!! THE BEST YET! MY WIPER BLADE MECHANISM WERE CHECKED ON A RECAL! 25 words- Get Real! More

by MVILLAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dont know who I met with...anymore. however very kind and professional!

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Sep 28, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 24, 2020

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The fellow who helped me was very energetic and helpful. It was a great experience. They got me in and out very fast. 5 stars. More

by ORGONE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 28, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 24, 2020

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Today’s experience is no different than any other that I have at the Yark dealership for service. It’s always a good trip with everything being taken care of correctly the first time. More

by John Chilcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 28, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 21, 2020

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Employee Rating

Horrible...waited for oil change and rotate tires and told under 1 hour.....2 hr later brought jeep around to see stuff hanging that they forgot to hook back up More

by Paigemcmenemy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tyrone McCluney , Chase Atkin, Joe Axe, Brandon Bowling, Martin Campos, Frank Gough, Wayne Haley, Tim Wandtke

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Sep 22, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

September 01, 2020

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Employee Rating

Outstanding customer service. Minor miscommunication expeditiously rectified. Highly recommend Yark. Mike and Joe went out of their way. Thanks again for the outstanding customer service. More

by gconley1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hehl , Chase Atkin

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Sep 09, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

August 30, 2020

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Employee Rating

Great work. Listened to all my concerns. Did everything that I asked in a reasonable amount of time. Even took time to tighten my grab handle when it was loose. More

by lindylou0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 04, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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