Joe Chadowski
Joe Chadowski at Koons Tysons Toyota

Joe Chadowski

Service Advisor

Koons Tysons Toyota

8610 Leesburg Pike
Vienna, VA 22182

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5 Reviews
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5 Reviews

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5 Reviews of Joe Chadowski

September 10, 2025

Dealership Rating
Employee Rating

He is amazing. Knows what he does speks clearly answers questions and address your concer. More

by Sam H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yared Mengesha

Sep 10, 2025

Koons Tysons Toyota responded

We really appreciate you taking the time to leave Koons Tysons Toyota this awesome review, thank you!

October 16, 2024

Dealership Rating
Employee Rating

Fantastic David customer service Alex thank you so much UT the best of the Best More

by Victor.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Koons Tysons Toyota responded

Victor, thank you for leaving Koons Tysons Toyota a five-star review! We are delighted to hear that David and Alex provided top-notch service. Until next time!

May 22, 2022

Dealership Rating
Employee Rating

John Boehm always gives us great customer service. We will always come to Koons for our service repairs. More

by Steeler2267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Boehm

May 23, 2022

Koons Tysons Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with John. Drive safely, and we hope to see you back again at Koons Tysons Toyota!

August 11, 2021

Dealership Rating
Employee Rating

I bought 2019 used Toyota for a top notch price at Tyson Koon. Their service was horrible from day one. The truck has the lock box installed on center sole and they did not have the proper lock box code. More

by towonderwhy
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 12, 2021

Koons Tysons Toyota responded

I am concerned to read about your experience, as this is not the high level of care we expect for our guests. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Krystle Uriona - Customer Relations Manager - 703-790-5920 x19486

Aug 20, 2021

Koons Tysons Toyota responded

If you could, please reach back out to me, as the voicemail is full and I am unable to leave a message. After our previous conversation, I reviewed this with the service advisor and technician and it is fair to note that you hired a third party company to install an electronic device that required access to the headliner. We can't be held liable after 4 months when there was another company involved and had access to the same area. If you would like to further discuss this, I'd be more than happy to. Please call me directly. Thank you.

Aug 19, 2021

towonderwhy responded

Krystle called and promised me to come up with a happy solution, but nothing happened. So this proved their low ratings.

Aug 20, 2021

towonderwhy responded

Again, this issue was not being addressed at the beginning, during and even after the moon roof was fixed. So let me ask you this why no one brought the issue to my attention until I called and complained. I am an owner of a service industry too and if we saw something is wrong at the beginning we have to let the client know ahead of time. So are you telling me those people you hired are not aware of this standard procedure?

December 28, 2020

Dealership Rating
Employee Rating

Terrible THE WORST SERVICE! they sold me a vehicle that knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of the More

by Accano17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Tonci Klaric, John Boehm, James Case, Agner Hernandez , Moises Diaz, Wilfredo Perla, Fernando Quiroz, Sam Robles, Sarah hiligh

Dec 31, 2020

Koons Tysons Toyota responded

It was hard to see your feedback as we want customers to be confident in their vehicles. I understand your frustration and I think it might be best if we discussed these concerns together. Please consider giving me a call at your convenience. Thank you, Michaela Puckett - Customer Relations Manager - michaela.puckett@koons.com - 703-356-0400 x17646

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