"Professional & Responsive"
Joe Jr. was professional in his interactions with myself and my family. He worked with me to purchase the vehicle I wanted within a reasonable amount of time and with limited negotiation. Very happy with his responsiveness to my inquiries and assistance with service manners too.
"Purchase of my 2013 Ford Edge"
- Terri 2013 Ford Edge
I would like to tell you about my experience purchasing my 2013 Ford Edge. Most of the time when you go to purchase a new car it is because you want to , or its time . My situation was a little different. You see I had gotten into a bad car accident and while I was not seriously injured and I was able to walk away . The car I had at the time did not do as well. She was totaled!
I called and asked for Marissa and Mike ( by suggestion of my son Josh, who used to work at Flood Ford) and what I want people to know is how professional, respectful , friendly, and kind these 2 are to deal with .
When I told Marissa what I wanted she just made it happen. She never tried to over sell me into a car I could not afford , and was very sensitive to the fact that I would need the car that night .
Not only did I get the car I wanted , she made sure it was cleaned and prepped before I got to the dealership.
The financial paperwork was prepped while we waited but only took a short time and Joe was wonderful .
To top things off , a few days after I purchased my car , the check engine light came on. I called Marissa and she told me to come in leave the car to make sure my car was in good working condition .In addition , and she provided me with a loaner and so when I came back to pick up my car it was cleaned and repaired and no charge to me at all!!!
I will happily refer and recommend Marissa & Mike Jr. to all of my friends , relatives , co-workers and clients.
Thank you very much for all you have done .
Terri Abbruzzese / Slocum Realty - Happy Ford Edge Client
Other Employees Tagged:
Michael Flood Jr.,
, Sarah is Service
"Just purchasee another vehicle from Flood Ford"
I have been doing business with this dealership for over 35 years. I cannot even tell you how many cars I have either purchased or leased. The one consident thing I have always found is their customer service is second to none. I now have my kids buying cars through them. Joe Cicchetti Jr has been very professional to deal with. He also did a great job explaining all the electronics the vehicle has to offer.
Great group of people working at Flood Ford both in East Greenwich and Narragansett.
"No BS, friendly staff"
I drove from Connecticut to get my new truck from Flood Ford. They have a no haggle one price policy based on invoice pricing in addition to the best inventory around. I got Joe as a salesperson and he and the sales team went out of their way to get me all additional rebates and incentives as well as ensure my overall delivery experience could be rated as 100% positive. I'm glad I got my new Ford from Flood Ford.
"Very pleasant experience"
- Nate E
Could not recommend this dealership enough. Everyone I encountered were pleasant and professional. Joe Cicchetti Jr is the beat salesperson I have ever dealt with. Always answers my questions or concerns right away. Keep up the good work.
Other Employees Tagged:
, Joe Cicchetti general manager
"Great experience. "
Great person, excellent salesman, extremely knowledgeable. Very easy to talk to, true pro without the push ones. Not only follows up before the sale but also after. He wants to earn your business and, your famiky’s, not just now but for future years come.
"Friendly and informative "
Answered all my questions and worked very well with me. We went through multiple payment plans to figure out what would work best for my situation
"Great experience , awesome service !!!!"
best ford dealership in New England! Joe Cicchetti jr went above all expectations to find the right truck I wanted. Joe is very professional ,great personality, and answered all my concerns. A-1 salesman!! Flood Ford has an amazing TEAM!! Thanks for another great experience!!
"Absolutely Amazing Service!!!!!"
I recently started my new job as GM of a local wholesaler. The company asked to select a company vehicle for work. They recommended Flood Auto. They couldn’t have been more accurate with their recommendation. I experienced amazing. From the time I called to talk about a truck to the time they DELIVERED it to my office was under 3 hours. I didn’t have to lift a finger. They catered to me like a passenger on a first class flight. Now I am working with them to purchase my wife a new vehicle. So far it’s the same experience. I see customers in the dealership smiling.
Great job,would recommend to everyone who I know. Explain anything to me . He knows his job and he has a great attitude. Very helpful