Joe Cicione | Page 7

Joe was wonderful! He had the vehicle selected that I was looking for before I even came in, got me in it with a minimal increase in payment and let me drive away that He had the vehicle selected that I was looking for before I even came in, got me in it with a minimal increase in payment and let me drive away that day! More

by TWUILLIEZ Verified Customer Verified Customer

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The salemannever told me I had to buy a new phone to get the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. I am sorry I did business as this was my third lease. They could at least purchased a phone foe me Sandra blackmer More

by sandra.blackmer Verified Customer Verified Customer

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Great customer service. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. More

by VPARTRIDGE Verified Customer Verified Customer

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I’ve been using Vision Dodge since 2000. Always satisfied with service and feel fairly treated Always satisfied with service and feel fairly treated More

by MWEBB84 Verified Customer Verified Customer

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Always willing but not always available. Next to impossible to have a service call picked up. Next to impossible to have a service call picked up. More

by klink Verified Customer Verified Customer

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It took me nearly 2 years to get a lane sensor camera fixed on my Jeep from the first time I brought it in for service. I had multiple attempts where the part needed wasn't available, but we didn't find fixed on my Jeep from the first time I brought it in for service. I had multiple attempts where the part needed wasn't available, but we didn't find this out until I was sitting in the dealership waiting for them to fix it. And another attempt where they "didn't have time" to fix it, again after I had made an appointment and was sitting in the waiting room. This last attempt, they actually were able to fix the camera (huzzah!), but on drop off they made me wait *2.5 hours* for a loaner vehicle that was booked when I made the appointment a month earlier. I tried to call and confirm the appointment (and the loaner) the day before, but no one answered the phone or returned my message. A few years ago, I had another new truck I purchased there in for routine service and when I went to pick it up, the front seat was full of snow because someone had left the window rolled down overnight. Just a complete comedy of a service department who has wasted countless hours of my time. I don't know why I have kept going back. More

by weasclan Verified Customer Verified Customer

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Everyone was nice and helpful at the dealership. Definitely would recommend them for service work.. Definitely would recommend them for service work.. More

by milliman23 Verified Customer Verified Customer

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I had a great experience getting my oil changed. Thank you so much to all that helped! Thank you so much to all that helped! More

by kimberly003 Verified Customer Verified Customer

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One of the worse service experiences I have had with any company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever o company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever owns Vision Dodge needs to get active. More

by patrick.petti Verified Customer Verified Customer

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Service person, Larry who assisted me was personable and fast and remembered me from just meeting me once. My vehicle was finished in much less time than Larry originally told me, which was good with me, bu fast and remembered me from just meeting me once. My vehicle was finished in much less time than Larry originally told me, which was good with me, but even better then it was done sooner. Thank you More

by JoePro Verified Customer Verified Customer

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