Dealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
81 Reviews
Write a Review81 Reviews of Joe Craig
June 05, 2015
Great car great service V 60 sw , love the car, and the service team is great. Quick, friendly, responsive to any small concern. Updated my computer as a courtesy! V 60 sw , love the car, and the service team is great. Quick, friendly, responsive to any small concern. Updated my computer as a courtesy! More
Other Employees Tagged: Jim Craig
February 22, 2015
As promised I recently purchased a CPO S60 from Keystone Motors and couldn't have had a better experience. Joe Craig, the salesman, worked pricing with me over th I recently purchased a CPO S60 from Keystone Motors and couldn't have had a better experience. Joe Craig, the salesman, worked pricing with me over the phone (I live about 70 miles away from the dealership) including factoring in my trade. The price quoted was the price I paid. Rob in finance explained everything clearly and patiently. In the 30 years I've been buying cars, this was one of best experiences I've ever had purchasing from a dealership. More
November 14, 2014
excellent I was pleased with the car and the price and discounts were exactly what I expected. I would recommend the dealer and volvo to others. The car is stur I was pleased with the car and the price and discounts were exactly what I expected. I would recommend the dealer and volvo to others. The car is sturdy and has great safety features and overall design More
February 25, 2014
Their motto is “no pressure, no hype” and they live up to that. I've never had a more transparent and painless car buying experience. Joe returns calls and emails but doesn't nag. He was patient and easy to that. I've never had a more transparent and painless car buying experience. Joe returns calls and emails but doesn't nag. He was patient and easy to deal with. The service guys: Ben, Mike, and Pete approach every visit positively and upbeat, aiming to make it a friendly and painless experience. Loaners are available, estimates are honest, work is correctly done. On top of all that there is free coffee. More
Other Employees Tagged: Mike Cluckey, Pete Kelly , Ben Zitomer
January 20, 2014
My experience with this dealership and specifically with Joe Craig and Robert Stein was excellent. The smoothest and most satisfactory car buying experience I have ever had. They have changed the way I th Joe Craig and Robert Stein was excellent. The smoothest and most satisfactory car buying experience I have ever had. They have changed the way I think about visiting a dealership to buy a car. The positive vibe permeates the building; every employee is welcoming and helpful. I would not hesitate to recommend Keystone and these gentlemen. More
December 10, 2013
Joe was great. He kept in touch via email during a rather lengthy decision process—not his fault—and was always available without being too aggressive. He's a good guy. As for Mike, Pete, and Ben (can't lengthy decision process—not his fault—and was always available without being too aggressive. He's a good guy. As for Mike, Pete, and Ben (can't forget Stacy) in service, they are all superbly customer friendly. I always feel I'll be treated fairly there. BTW, those guys deserve better working conditions during winter—it gets too cold in their space. How about a vestibule? More
November 04, 2013
We received top service and concern for us with our purchase of a 2008 Volvo S80. Even tho it was a used vehicle the care and detail given for our purchase was above reproach and always friendly ... On purchase of a 2008 Volvo S80. Even tho it was a used vehicle the care and detail given for our purchase was above reproach and always friendly ... Once the decision was made Rob Stein made it so easy to complete the paperwork and everything was set for us to take possession . We would highly recommend this dealership to others. More
Other Employees Tagged: Robert Stein
November 04, 2013
My husband and I drove 2 1/5 hrs. to Keystone Motors finding them on the Volvo website, figuring we should be able to find a car with the amount of vehicles on their website. We wanted another Volvo aft finding them on the Volvo website, figuring we should be able to find a car with the amount of vehicles on their website. We wanted another Volvo after our 2004 Volvo with 208,000 miles was totaled after deer vs. car with no one hurt. They are easy to find in Doylestown which was the very first time we were ever in that town. Joe Craig was the first to meet us (I hate car salesmen) but he was fantastic he answered all our questions, didn't consonantly follow us around the lot and he left us alone to make a decision. We actually bought 2 cars, we were only going to look at a S60. We chose a left over 2013 S80 the price was very good!! And also a 2002 S60 with only 29,000 miles!!(for our daughter). They gave us a very good deal we couldn't pass up. Robert Stein did all our paper work for both cars which actually went very smooth. Once we decided on the S80 (it was in the showroom) Keystone got our car ready in less then 2 hours, even after halfway signing through the paper work we decided to get the ResistAll (Protection for paint and leather/vinyl) . They really went out of their way to get us out in a timely manner since we lived so far away! Since we went down in our rental car and bought a new Volvo we had no one to drive the 2002 home, Keystone is going to deliver the 2002 to our house!! WOW!! Keystone Volvo is definitely worth checking out! More
Other Employees Tagged: Robert Stein
July 08, 2013
Both Sales and Service people are outstanding. Sales Both Sales and Service people are outstanding. Sales first. Joe Craig is knowledgeable, professional, accommodating, and courteous. What more can Both Sales and Service people are outstanding. Sales first. Joe Craig is knowledgeable, professional, accommodating, and courteous. What more can you ask of a sales person. My wife and I hate to car shop. It's time consuming, boring and often complicated. Joe Craig made it easy and a pleasure. Service. The service guys are fabulous. The job is always done in a timely manner, and always done well. A dealership is defined by its people, and this is a great dealership. More
Other Employees Tagged: Mike Cluckey, Pete Kelly , Ben Zitomer, Joe Craig
April 23, 2013
I have been dealing with Joe Craig for over 12-years and have purchased 5 new Volvos from Keystone in that time. Joe is a pleasure to work with and I cannot say enough about Pete Kelly and Ben Zitomer. Th have purchased 5 new Volvos from Keystone in that time. Joe is a pleasure to work with and I cannot say enough about Pete Kelly and Ben Zitomer. They keep us on the road and are always more than willing to go the extra mile for the customer. Keystone is #1 in our family. Scott Wikler More
Other Employees Tagged: Pete Kelly , Ben Zitomer
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