Dealership Experience
29 yrs, 8 mos
Industry Experience
29 yrs, 8 mos
83 Reviews
Write a Review83 Reviews of Joe Craig
October 26, 2015
Awesome Experiece and let me tell you why I am a woman, live in New York and was actively looking for a specific year/color used Volvo S60. I looked at a few cars elsewhere that I was conside I am a woman, live in New York and was actively looking for a specific year/color used Volvo S60. I looked at a few cars elsewhere that I was considering before finding an ad for the car I was looking for at keystone Volvo in Doylestown PA. So I called and spoke to Joe Craig. He explained the car in detail to me and offered to hold the car until the weekend when I was able to get there. This alone I thought was really unbelievable since they could of sold it to someone else before I got there. Before going to the dealer I asked friends and family about the dealership and checked out several reviews online. All were very good. So I went up with a family member and met Joe Craig. Let me tell you from the moment we walked in Joe and the staff were amazing to us. He showed us the car, explained the interior, exterior and mechanics in detail and we took it for a test ride. The car was everything he explained to me on the phone. There were NO Surprises and NO Games here. ( Like someone telling you sorry we just sold the car before you got here). After driving the car I asked for a few items to be tweaked and Joe took care of it on the spot so we can drive the car 2 hours back to NY. The guys in service were awesome as well. Joe does not pressure you at all or stress you out like some other dealers. I found the buying process to go quick and smooth. The Price was Fair. I found Joe Craig to be Honest, Professional and a Man of his word. He goes out of his way for you .and continues to do so. I have called him many many times over the last month to explain the new gadgets in my car and every time he is patient with me, returns my calls and takes the time to talk to me. He doesn't drop you once the sale is made. He is Always there for you. When was the last time you said that about a car dealer? If your serious about buying whether you are looking for a used or new car go see/Call Joe Craig at 267-243-1122 first. Its a Must! More
June 17, 2015
Great Service Very accommodating. Service was promptly performed. The service employees are always professional and courteous. We have purchased numerous Volvos Very accommodating. Service was promptly performed. The service employees are always professional and courteous. We have purchased numerous Volvos from Keystone Doylestown and are considering the new XC 90. More
Other Employees Tagged: Mike Cluckey, Pete Kelly
June 05, 2015
Great car great service V 60 sw , love the car, and the service team is great. Quick, friendly, responsive to any small concern. Updated my computer as a courtesy! V 60 sw , love the car, and the service team is great. Quick, friendly, responsive to any small concern. Updated my computer as a courtesy! More
Other Employees Tagged: Jim Craig
February 22, 2015
As promised I recently purchased a CPO S60 from Keystone Motors and couldn't have had a better experience. Joe Craig, the salesman, worked pricing with me over th I recently purchased a CPO S60 from Keystone Motors and couldn't have had a better experience. Joe Craig, the salesman, worked pricing with me over the phone (I live about 70 miles away from the dealership) including factoring in my trade. The price quoted was the price I paid. Rob in finance explained everything clearly and patiently. In the 30 years I've been buying cars, this was one of best experiences I've ever had purchasing from a dealership. More
November 14, 2014
excellent I was pleased with the car and the price and discounts were exactly what I expected. I would recommend the dealer and volvo to others. The car is stur I was pleased with the car and the price and discounts were exactly what I expected. I would recommend the dealer and volvo to others. The car is sturdy and has great safety features and overall design More
February 25, 2014
Their motto is “no pressure, no hype” and they live up to that. I've never had a more transparent and painless car buying experience. Joe returns calls and emails but doesn't nag. He was patient and easy to that. I've never had a more transparent and painless car buying experience. Joe returns calls and emails but doesn't nag. He was patient and easy to deal with. The service guys: Ben, Mike, and Pete approach every visit positively and upbeat, aiming to make it a friendly and painless experience. Loaners are available, estimates are honest, work is correctly done. On top of all that there is free coffee. More
Other Employees Tagged: Mike Cluckey, Pete Kelly , Ben Zitomer
January 20, 2014
My experience with this dealership and specifically with Joe Craig and Robert Stein was excellent. The smoothest and most satisfactory car buying experience I have ever had. They have changed the way I th Joe Craig and Robert Stein was excellent. The smoothest and most satisfactory car buying experience I have ever had. They have changed the way I think about visiting a dealership to buy a car. The positive vibe permeates the building; every employee is welcoming and helpful. I would not hesitate to recommend Keystone and these gentlemen. More
December 10, 2013
Joe was great. He kept in touch via email during a rather lengthy decision process—not his fault—and was always available without being too aggressive. He's a good guy. As for Mike, Pete, and Ben (can't lengthy decision process—not his fault—and was always available without being too aggressive. He's a good guy. As for Mike, Pete, and Ben (can't forget Stacy) in service, they are all superbly customer friendly. I always feel I'll be treated fairly there. BTW, those guys deserve better working conditions during winter—it gets too cold in their space. How about a vestibule? More
November 04, 2013
We received top service and concern for us with our purchase of a 2008 Volvo S80. Even tho it was a used vehicle the care and detail given for our purchase was above reproach and always friendly ... On purchase of a 2008 Volvo S80. Even tho it was a used vehicle the care and detail given for our purchase was above reproach and always friendly ... Once the decision was made Rob Stein made it so easy to complete the paperwork and everything was set for us to take possession . We would highly recommend this dealership to others. More
Other Employees Tagged: Robert Stein
November 04, 2013
My husband and I drove 2 1/5 hrs. to Keystone Motors finding them on the Volvo website, figuring we should be able to find a car with the amount of vehicles on their website. We wanted another Volvo aft finding them on the Volvo website, figuring we should be able to find a car with the amount of vehicles on their website. We wanted another Volvo after our 2004 Volvo with 208,000 miles was totaled after deer vs. car with no one hurt. They are easy to find in Doylestown which was the very first time we were ever in that town. Joe Craig was the first to meet us (I hate car salesmen) but he was fantastic he answered all our questions, didn't consonantly follow us around the lot and he left us alone to make a decision. We actually bought 2 cars, we were only going to look at a S60. We chose a left over 2013 S80 the price was very good!! And also a 2002 S60 with only 29,000 miles!!(for our daughter). They gave us a very good deal we couldn't pass up. Robert Stein did all our paper work for both cars which actually went very smooth. Once we decided on the S80 (it was in the showroom) Keystone got our car ready in less then 2 hours, even after halfway signing through the paper work we decided to get the ResistAll (Protection for paint and leather/vinyl) . They really went out of their way to get us out in a timely manner since we lived so far away! Since we went down in our rental car and bought a new Volvo we had no one to drive the 2002 home, Keystone is going to deliver the 2002 to our house!! WOW!! Keystone Volvo is definitely worth checking out! More
Other Employees Tagged: Robert Stein

