Joe Decangi | Page 37

Good afternoon. My name is Jen Morales, and I took my SUV to get services last Monday. It had a bad spark plug in which they change right away. The people at Hawthorne Chevrolet are kind and Courteous. They to get services last Monday. It had a bad spark plug in which they change right away. The people at Hawthorne Chevrolet are kind and Courteous. They made sure all my questions where answered. More

by Jenlulj Verified Customer Verified Customer

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Mike Rivera was as great as he allwaysi Is, Everyone at Mike Rivera was as great as he allwaysi Is, Everyone at your dealership is very Courteous and helpful It is not. Surprising That you are number ON Mike Rivera was as great as he allwaysi Is, Everyone at your dealership is very Courteous and helpful It is not. Surprising That you are number ONE in the area Is.i ., More

by mstein5 Verified Customer Verified Customer

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Great service but poor communication. Wish service personnel kept customers informed rather than customer having to call ALWAYS call to find out the status of their vehicle. Outside if that it was goo personnel kept customers informed rather than customer having to call ALWAYS call to find out the status of their vehicle. Outside if that it was good service. More

by gvayala915 Verified Customer Verified Customer

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This dealership is one of the BEST ones aroundAlways This dealership is one of the BEST ones around Always spot on clean and everyone always courteous. No problem making an appointment and they get the This dealership is one of the BEST ones around Always spot on clean and everyone always courteous. No problem making an appointment and they get the job done when they say! Would highly recommend!!! More

by Pam Verified Customer Verified Customer

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Lies.Was told I needed $4500 of work on engine. Asked Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. That was the issue, they lied to me. Replaced ignition coil, car works fine. Huge lie. Never again. More

by ADAMKAUFMAN17 Verified Customer Verified Customer

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Overcharges for work that just went out of warranty, how convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the shop and losing work time to diagnose issue a second time. Inconvenience that loaner cars are not free and the “free ride” that is advertised is not always available because of “covid”. Stop advertising services you don’t offer or restrict More

by jason.aiello.79 Verified Customer Verified Customer

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Love hawthorn always very accommodating great scheduling. Don’t have to wait months for an appointment. Wish it was closer to my home. Will be back Don’t have to wait months for an appointment. Wish it was closer to my home. Will be back More

by EILEENW421 Verified Customer Verified Customer

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Extremely professional and very pleasant. Appointments are easy to get. Never have to wait more then a day or tow from when I call. Been using this dealer for over 10 years. are easy to get. Never have to wait more then a day or tow from when I call. Been using this dealer for over 10 years. More

by CHRISTINEMARIECOLLINS Verified Customer Verified Customer

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Star are great the dealership has treated me better than my previous dealer. I feel very comfortable buying a Chevy and even better one from hawethorne. my previous dealer. I feel very comfortable buying a Chevy and even better one from hawethorne. More

by GASPARANO567 Verified Customer Verified Customer

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I have been leasing with Hawthorne Chevy for over 24 years! I began with Glen Bandstra, and when Glen moved truck sales he put me in the capable hands of JR Gray. I enjoy the great attention I’ve got years! I began with Glen Bandstra, and when Glen moved truck sales he put me in the capable hands of JR Gray. I enjoy the great attention I’ve gotten from the service department! It’s delightful to have a car dealer ship that I feel at home with 👍 More

by MARILYNBABYRN Verified Customer Verified Customer

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