Joe Decangi | Page 38

Excellent Customer Service and Friendly Employees with Great Knowledge of Chevrolet Vehicles. There Expertise is Second to None in Diagnosing Mechanical Issues along with Repair! Couldn't be More Satisfie Great Knowledge of Chevrolet Vehicles. There Expertise is Second to None in Diagnosing Mechanical Issues along with Repair! Couldn't be More Satisfied with there Honesty and Loyalty and Fair Pricing for Parts and Labor. I would recommend Hawthorne Chevrolet to All in Need of Service for there Chevrolet. More

by 01steve Verified Customer Verified Customer

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The service department does quality work in a timely fashion. When they are finished they come out and explain everything fully. I never have to wait too long. fashion. When they are finished they come out and explain everything fully. I never have to wait too long. More

by eyedoctor Verified Customer Verified Customer

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Very professional with the staff and then your car service probably when there’s ever an issue he let you know it’s a great place to go to buy a car service probably when there’s ever an issue he let you know it’s a great place to go to buy a car More

by KCHONKO Verified Customer Verified Customer

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have use the service department since 1976. They always have an answer. And if they don’t they will find out and let you know.Their suggestions are always correct. We will continue to use them in the futur have an answer. And if they don’t they will find out and let you know.Their suggestions are always correct. We will continue to use them in the future. Thank you. More

by HOLLOWLOG Verified Customer Verified Customer

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Fit me in quick when I was leaving a big trip. just had an oil change but they were nice and professional! Would definitely recommend them to both GMC and Chevy autos. an oil change but they were nice and professional! Would definitely recommend them to both GMC and Chevy autos. More

by Jeschimmel280 Verified Customer Verified Customer

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Courteous and professional service, minimal wait time.The sales staff accommodated me while I was waiting. I did look at a couple of cars while I was there. And will probably return when it’s time to turn in sales staff accommodated me while I was waiting. I did look at a couple of cars while I was there. And will probably return when it’s time to turn in my lease More

by Tvclarke50 Verified Customer Verified Customer

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Very clean shop, polite and helpful staff. Good communication with the customer. Have very quick turnaround with most work. Very open about costs and warenty information. communication with the customer. Have very quick turnaround with most work. Very open about costs and warenty information. More

by bflannelly93 Verified Customer Verified Customer

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Poor communication, they want to charge me 140+tax every time they look at something. I dropped my car off the night before and I called at 2 pm and they didn’t even look at it yet. They said they would loo time they look at something. I dropped my car off the night before and I called at 2 pm and they didn’t even look at it yet. They said they would look at it in the morning. Liars! I called and left messages for a recall on my vehicle and never even got a call back. Another time I called and left messages for a ding and scratch package that I have to make an appointment. Never received a call back. It’s obvious they try to avoid any service you bought with the vehicle unless they can charge you again. More

by Teickmeyer1 Verified Customer Verified Customer

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Joe was very attentive when I was explaining the engine malfunction at 3.7K miles on my NEW 2021 Silverado Trail Boss. Joe and team did perform the in warrantee repairs and while I was not happy that GM o malfunction at 3.7K miles on my NEW 2021 Silverado Trail Boss. Joe and team did perform the in warrantee repairs and while I was not happy that GM only replaced 1 bent pushrod and 8 lifters on one side, instead of replacing all of the lifters which have a know defect announced by GM in a service bulletin, Joe did get my new truck back to me in 3.5 weeks. Services were performed and so far truck is running. I do have a whistling noise when A/C is running which did not happen before I brought truck in. I will be bringing the vehicle back in to resolve this new issue. Overall Joe was great! Not happy about truck. I have already reached out to GM Corporate to further investigate how GM is going to stand behind this “known” defect. Matthew Frey More

by Matt Verified Customer Verified Customer

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Service was great. They were able to answer all my questions, and they called me to keep me updated on the status of my car questions, and they called me to keep me updated on the status of my car More

by Mark41 Verified Customer Verified Customer

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