Joe Decangi | Page 62

Horrible Service was not performed like I requested still got charged for it u asked for tire rotation they did not do it yet they put on invoice they did and Service was not performed like I requested still got charged for it u asked for tire rotation they did not do it yet they put on invoice they did and I have 5 free oil changes was not in system and got charged More

by edbadwan Verified Customer Verified Customer

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Truly Professional In month 36 of a 39 month lease, 3 years of professional, punctual, quality service. Outstanding job as always. Never stress about bringing the vehic In month 36 of a 39 month lease, 3 years of professional, punctual, quality service. Outstanding job as always. Never stress about bringing the vehicle here. More

by NGOLDIE32 Verified Customer Verified Customer

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Maintenance service Quick, easy service appointment, everything taken care of. The service department is well coordinated and pleasant from arrival time, check in, comple Quick, easy service appointment, everything taken care of. The service department is well coordinated and pleasant from arrival time, check in, completion time and check out. Going there past 10 Years! More

by PCG Verified Customer Verified Customer

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Great service and contact When pulling into the service bay I felt as though I was checking my car into a 5 star hotel I waited for nothing : R here was a loner waiting for me When pulling into the service bay I felt as though I was checking my car into a 5 star hotel I waited for nothing : R here was a loner waiting for me so I could go about my daily business . We Have felt with other Chevy dealers in the past and was recommended by a friend Mr Joe Algieri and the move to hawthorn Chevy was the right thing it only took a few hours for them to diognois the problem and contact with explicit instructions later on the day the head of the service dept contacted me great service great! Our experience was so good we just leZed a second truck from hawthorn chevy More

by CHERYLMAJ Verified Customer Verified Customer

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Oil change and tire rotation when i pucks up the car, i Never spoke to anyone about the service if it was good or not or what to expect at the next service and tire rotation when i pucks up the car, i Never spoke to anyone about the service if it was good or not or what to expect at the next service More

by Chevy owner Verified Customer Verified Customer

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Outstanding Customer Service Hawthorne Chevrolet is an outstanding Chevrolet dealerships in terms of Sales, and Customer Service after the sale! The Service Department is #1! The Hawthorne Chevrolet is an outstanding Chevrolet dealerships in terms of Sales, and Customer Service after the sale! The Service Department is #1! The technicians are very knowledgeable and efficient! The entire Service Staff is focused, professional and efficient! Hawthorne Chevrolet is the best Chevrolet dealership in New Jersey! They are the only Chevrolet Dealership that has serviced our Malibu since we purchased it from them in 2010, and the vehicle now had 113,000 plus miles, and it still drives like a new vehicle! When we have our vehicle serviced, we also stop by the showroom to look at the beautiful new Chevrolet vehicles! One of these days we will purchase another Chevrolet from Hawthorne! More

by Cordano Verified Customer Verified Customer

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Why People Are Suspicious About Car Dealerships On 04/25 /18 I brought our car in to have the oil changed and tires rotated. I told Brooke Geyer that I would wait and was told it would take an hour On 04/25 /18 I brought our car in to have the oil changed and tires rotated. I told Brooke Geyer that I would wait and was told it would take an hour to an hour and a half okay. After an hour and a half Brooke came for me and told me our car was ready. Iwas also told l had a leak in the oul pan which would be covered by the warranty. I did not tell her the car has a oil leak as invoice #CVCS534375 states. I asked why did she not inform me of this before changing my oil and filter since l now had to bring it back the next day to have the oil pan fixed, after waiting an hour and a half. Also if the oil pan had to be fixed the oil that lm paying for is just going to be drained. I was also told it could not be done that day because it was to late. Her reasons made no sense to me but then I’m not a mechanic and neither is she. I also spoke to l believe Joe Decangj a grey haired gentleman who told me he could save the oil for me. I left paid $56.26 invoice #CVCS5343322 and had to bring the car back the next day to have the oil leak fixed along with another oil and filter change Guess HAWTHORNE CHEVROLET FELT THIS WAY THEY COULD GET PAID TWICE FOR PART OF THE JOBS. More

by PSPAK Verified Customer Verified Customer

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Service call was handled in a professional matter. Mike Rivera was organized, knowledgeable, provide a personal and courteous touch to the service call and it was pleasure doing business with him. Will Mike Rivera was organized, knowledgeable, provide a personal and courteous touch to the service call and it was pleasure doing business with him. Will recommend friends to visit Mike on future service calls. More

by PALVAREZ1942 Verified Customer Verified Customer

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Super / Outstanding Service! We purchased our 2010 Chevrolet Malibu NEW from Hawthorne Chevrolet, and this dealership has been the only service center to maintain this vehicle ove We purchased our 2010 Chevrolet Malibu NEW from Hawthorne Chevrolet, and this dealership has been the only service center to maintain this vehicle over the years! ------ The vehicle now has in excess of 112,000 miles, and we use this vehicle on a daily basis. Since we depend on this vehicle, we are "pro-active" in terms of our maintenance schedule! ----- (We service our vehicle every 2,500 miles. THIS IS OUR CHOICE! Fluid changes are cheap, engines and transmissions are expensive!) --- We purchase everything from Hawthorne Chevrolet, from Brakes, Tires and Fluid Changes! ---- Both the Sales and Service Department are OUTSTANDING. The Service Technicians are very knowledgeable. They make things happen for the customer! ---- Our Malibu is in "excellent condition" because of the Service Department at Hawthorne Chevrolet! ----- Special thanks goes to everyone on staff for their concern and professionalism! ------- If you need to have your vehicle serviced, stop by at Hawthorne Chevrolet. More

by Cordano Verified Customer Verified Customer

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New Car Check This was my 2nd visit for my new 2017 Equinox. They do a check of systems and change the oil and filters. I am happy with the service. This was my 2nd visit for my new 2017 Equinox. They do a check of systems and change the oil and filters. I am happy with the service. More

by JETSAX12 Verified Customer Verified Customer

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