Dealership Experience
16 yrs, 4 mos
635 Reviews
Write a Review635 Reviews of Joe Decangi
March 14, 2018
Great people! Always professional and polite employees and my car is always ready when promised. Clean facilities and the coffee is awesome I like the convenient Always professional and polite employees and my car is always ready when promised. Clean facilities and the coffee is awesome I like the convenient hours of the service center More
Other Employees Tagged: Steve Kochan, John Riley
March 14, 2018
Outstanding Dealership! Hawthorne Chevrolet is a very professional new & used vehicle operation in the State of New Jersey. From Sales to Service, the staff is VERY customer Hawthorne Chevrolet is a very professional new & used vehicle operation in the State of New Jersey. From Sales to Service, the staff is VERY customer focused. We purchased a New 2010 LTZ Malibu from Hawthorne, and the vehicle now has in excess of 114,000 miles. ---- Hawthorne has been the only service center to maintain this vehicle! ---- The Malibu has been trouble free for it's entire life, thanks to the service technicians at Hawthorne Chevrolet! ---- We believe in giving our vehicles "high quality / state of the art service," and Hawthorne has made it possible for us to maintain our vehicle at that level. ----- If you own a Chevrolet vehicle, and you are looking for a service center, contact Hawthorne Chevrolet! ----- If you are looking for a new or previously owned vehicle contact Hawthorne Chevrolet! ---- The SERVICE DEPARTMENT is OUTSTANDING! ---- The management, support staff, and the technicians are very knowledgeable! --- They get the job done in a professional manner! More
Other Employees Tagged: JR Gray, Steve Kochan, Tomiki Masso , Steve Barna, Steve Barna Jr, The entire Service Department Office Staff!
March 01, 2018
8th Tahoe!! Hawthorne Chevrolet is by far the Best Dealer that our family has ever dealt with! They always go above and beyond to make sure their clients are comp Hawthorne Chevrolet is by far the Best Dealer that our family has ever dealt with! They always go above and beyond to make sure their clients are completely satisfied! They truly care about them and make the entire car owning experience actually pleasant!! Through all my years of owning I swear by the dealer only touches my car!! They are the experts and with the amount of money we spend on our cars, I wouldn't do it any other way. Sales to Service to Parts...all about Hawthorne!!! More
Other Employees Tagged: JR Gray, Rich Mongiardo, Steve Kochan, John Riley , Steve Barna
February 14, 2018
Excellent service. Car fixed under warranty. My Chevy Cruze 2017 wasn’t running properly and a warning sign popped up on the dash board. I took it to have it checked. They looked at it and repair My Chevy Cruze 2017 wasn’t running properly and a warning sign popped up on the dash board. I took it to have it checked. They looked at it and repaired it under the warranty. They provided me with a loaner for a few days. After 3 days the dealer called me to tell the car was ready to pick up. More
February 11, 2018
No muss, no fuss. I brought my Malibu in this past Friday (2/9) for its first oil change. When I'd originally emailed the appointment request the previous week, I'd ask I brought my Malibu in this past Friday (2/9) for its first oil change. When I'd originally emailed the appointment request the previous week, I'd asked if I could also have the tires rotated, and the wiper blades replaced - and if they could do it while I waited. Iwana responded within the hour and said yes. That was the first good thing. The second good thing was, after I arrived my car was immediately taken in for its service, and I was back in the car heading home in less than an hour. Now, this sort of work shouldn't take very long to complete- but I was curious to see how long a wait I was in for: other than the wiper blades, my service was covered under warranty, so they certainly didn't make any money off of me. Since this was my first experience with Hawthorne Chevy's Service Department, I didn't have a guideline to go by. Having my car ready before I'd finished the sports section made a very good first impression. They said they could do the O/C, tire rota, and wiper blades while I waited, and they did so without any apparent fuss, or overly long turnaround. Works for me. Keep it up! More
Other Employees Tagged: Iwona 'Yvonna" Drazek
August 23, 2017
Liars When I leased my vehicle I was told that it came with 2 years free maintenance. That was a lie. My recent visit for my third oil change cost me over $ When I leased my vehicle I was told that it came with 2 years free maintenance. That was a lie. My recent visit for my third oil change cost me over $60. When I mentioned the 2 years free maintenance I was informed by the service manager that 2 years maintenance only means 2 oil changes. I (and anybody who asks me about about Hawthorne Chevy) will never deal with them again. More
July 25, 2017
Outstanding Service! Since we are on the road constantly, we have our 2010 Malibu serviced every 2,500 miles! This is our choice! The vehicle now has over 100,000 miles, a Since we are on the road constantly, we have our 2010 Malibu serviced every 2,500 miles! This is our choice! The vehicle now has over 100,000 miles, and it has only been serviced at Hawthorne Chevrolet. We service our vehicle frequently, because we do major road trips weekly, and the vehicle must be 100% at all times! It you want outstanding service Hawthorne is the place to go! The entire staff is very professional, and the technicians are outstanding! ---- If you need a vehicle contact JR Gray! ---- He is a professional! More
Other Employees Tagged: JR Gray, Steve Kochan
June 03, 2017
Professional service Staff is very professional we love to bring our transverse in for the factory maintenance knowing it will add to the value of the vehicle when we want Staff is very professional we love to bring our transverse in for the factory maintenance knowing it will add to the value of the vehicle when we want to upgrade to a newer model More
May 04, 2017
Great Experience Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importa Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importantly, they know how to address their customer's needs both when purchasing a vehicle and having it serviced. So far I've purchased three cars at Hawthorne. Certainly check out other dealers. You'll find that many are rather pushy and don't genuinely care about their potential customers, unless there's a sale involved. Not only does Hawthorne have a larger selection, they know how to accommodate all of their customer's desires. P.S. The cappuccino is also pretty darn good too ! More
Other Employees Tagged: JR Gray, Robert DeSimone, Rich Mongiardo, Brooke Geyer, Al Hoverman, Mike Rivera, Steve Kochan
April 26, 2017
Great Service. Best Cheverolet dealer I have ever Dealt wit I had a great experience at the dealership . Mr Joe took very good care of my vehicle and me. I would recommend Yall to all of my friends.. Thank I had a great experience at the dealership . Mr Joe took very good care of my vehicle and me. I would recommend Yall to all of my friends.. Thank you, James Harris More

