Joe Devlin | Page 7

Tanner is a fantastic team member. Very responsive, professional and knowledgeable. The rest of the team was great as well… Juan helped me when I checked in and the head of service sai Very responsive, professional and knowledgeable. The rest of the team was great as well… Juan helped me when I checked in and the head of service said hello too. You all have a well run operation over there and Tanner is great to have as point person. More

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I have been a Volvo customer for over 20 years. I just said “a sad goodbye to my 2006 xc70” The service dept. especially Jose( for all times and all my questions) and currently Joe, Service manag I just said “a sad goodbye to my 2006 xc70” The service dept. especially Jose( for all times and all my questions) and currently Joe, Service manager. And now Peter in sales have all been beyond terrific. Peter got a call from me and somehow “jumped on a possible replacement for me. I am sure that there was more than good luck . Best personal service by Peter and all involved at MileOne, Silver Spring.. Peter certainly cared about helping me make the best decision for me , the customer. Susan Rapaport More

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Had an emergency visit to Silver Spring Volvo. Damaged a tire in Arlington Virginia and asked Volvo on Call to tow me to my favorite dealership in Silver Spring. It was 4 p. m. when I arrived wit Damaged a tire in Arlington Virginia and asked Volvo on Call to tow me to my favorite dealership in Silver Spring. It was 4 p. m. when I arrived with the tow company. Tanner realizing I needed several things immediately called down to the senior mechanic and got them to work on the tire, a 10K service and also uploaded new software. If it wasn’t for his proactive and professional nature I would’ve had to make a second trip there to finish this job. I was leaving the dealership in two hours with a new tire, my required service and software upgrade completed. I can’t say enough good things about Volvo of Silver Spring and Tanner‘s excellent work ethic. I also want to give thanks to their senior mechanic, Bob. He went the extra mile to get my job and work done expeditiously. More

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Very professional and knowledgeable. Service Department is AWESOME!!! Jose is so humble and caring and makes you feel comfortable as he explains whats going on and what is needed with Service Department is AWESOME!!! Jose is so humble and caring and makes you feel comfortable as he explains whats going on and what is needed with your car. Excellent on all counts. More

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Great personalized customer service from the entire service team. Thorough work and follow up. Recommend! service team. Thorough work and follow up. Recommend! More

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Service was excellent. I would recommend using Volvo Cars Silver Spring. My 2015 Volvo s60 was in good condition once I repaired. I would recommend using Volvo Cars Silver Spring. My 2015 Volvo s60 was in good condition once I repaired. More

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Bought my XC90 from another dealership. When I needed to schedule my 10k maintenance the selling dealership said they couldn’t work me in for a month. Called the Service Dept. at Silver When I needed to schedule my 10k maintenance the selling dealership said they couldn’t work me in for a month. Called the Service Dept. at Silver Spring and had a pleasant conversation - they said I could come in 3 days later and offered me several different time slots. Jose, the service writer, could not have been more pleasant from the time I arrived right through until completion of the work. This fellow is a treasure. Service Manager came over and introduced himself and we had a very pleasant discussion. I won’t be servicing my Volvo anywhere else and, when it’s time to buy another car this is where I’ll start. I highly recommend them. More

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My advisor, Jose Espejo, is awesome. He understands my concerns, and is definitely patient. He is well respected by me. He has always been very honest Just a wonderful person in my opin He understands my concerns, and is definitely patient. He is well respected by me. He has always been very honest Just a wonderful person in my opinion. More

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Blair Signor was attentive but not pushy. He helped me setup my infotainment system. He never made me feel he was rushing to the next customer. I would also like to complement Joe Devlin. I He helped me setup my infotainment system. He never made me feel he was rushing to the next customer. I would also like to complement Joe Devlin. I have been back more than once To the service Dept .& they were also very helpful . More

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Excellent customer service and very friendly and professional staff, the service waiting area have tv Coffe snacks and vending drinks machine. professional staff, the service waiting area have tv Coffe snacks and vending drinks machine. More

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