Joe Esquerra | Page 18
Service Advisor
Ferrari Maserati Alfa Romeo of Fort Lauderdale
5750 North Federal Highway
Fort Lauderdale, FL 33308
Dealership Experience
6 yrs, 11 mos
Industry Experience
15 yrs, 3 mos
Languages Spoken
English
Spanish
386 Reviews
Write a Review386 Reviews of Joe Esquerra
September 16, 2023
Was told in advance the oil change would take 2 - 3 hours, but upon arrival was told 6 hours. We live 40 minutes away and it is unacceptable to wait 6 hours when we would have made other arrangements. hours, but upon arrival was told 6 hours. We live 40 minutes away and it is unacceptable to wait 6 hours when we would have made other arrangements. Although you paid for my wife to Uber home, we had to pay to come back from Delray Beach. My wife walked in the door and said based on this service I would never lease an Alpha Romeo again. As a life long BMW owner we have never been handled in this manner. It is our first service and very disappointing. More
September 07, 2023
I live two minutes from Rick Case Maserati… but I still use your dealership … Luis Cue has always help me with any service problems… this is my second lease … use your dealership … Luis Cue has always help me with any service problems… this is my second lease … More
Other Employees Tagged: Luis Cue
August 26, 2023
Luis and the Alfa team were great. Very professional and courteous. They provided a car service so I could go home until the service was completed. Very professional and courteous. They provided a car service so I could go home until the service was completed. More
Other Employees Tagged: Luis Cue , William Maya, Shawn Sosner, Cesar Valdez
July 26, 2023
I recently had the pleasure of visiting Alfa Romeo of Fort Lauderdale for car repairs, and I must say, their service exceeded all expectations. The team was incredibly attentive and efficient, promptly r Fort Lauderdale for car repairs, and I must say, their service exceeded all expectations. The team was incredibly attentive and efficient, promptly repairing my car within a timely manner. The added convenience of providing a loaner vehicle made the whole process seamless and hassle-free. I want to give a special shout-out to Luis Cue, who served as my advisor during the visit. His expertise and professionalism were remarkable, and he went above and beyond to ensure that I was satisfied with the service. Overall, I am thoroughly impressed with Alfa Romeo of Fort Lauderdale's exceptional service, and I highly recommend them to anyone in need of top-notch automotive care. They truly set the standard for excellence in the industry More
Other Employees Tagged: Luis Cue , William Maya, Shawn Sosner, Cesar Valdez, Leo Moraes (Technician)
July 20, 2023
I have been buying cars there since 2000 - and it is one of the very best dealership organizations in the nation. of the very best dealership organizations in the nation. More
Other Employees Tagged: Scott Marks, Luis Cue , William Maya, Shawn Sosner, Cesar Valdez
May 30, 2023
Here are some of the specific things that I liked about my experience: The service was excellent. The technician was friendly and knowledgeable, and he took the time to answer all of my questions. The my experience: The service was excellent. The technician was friendly and knowledgeable, and he took the time to answer all of my questions. The price was very reasonable. I was expecting to pay more, but I was pleasantly surprised. The dealership was clean and well-maintained. The waiting area was comfortable, and there was free Wi-Fi. They offered a free car wash with my oil change. More
Other Employees Tagged: Caitlyn Ford, Rick Feldmann, Luis Cue , Fabrizo Di Cicco, William Maya, Shawn Sosner, Cesar Valdez
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