Joe Gonzalez

Fantastic David customer service Alex thank you so much UT the best of the Best UT the best of the Best More

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The sales department are a thief trained to take advantage to the customer I have a really bad experience I recommend not buying from them advantage to the customer I have a really bad experience I recommend not buying from them More

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I bought 2019 used Toyota for a top notch price at Tyson Koon. Their service was horrible from day one. The truck has the lock box installed on center sole and they did not have the proper lock box code. Koon. Their service was horrible from day one. The truck has the lock box installed on center sole and they did not have the proper lock box code. It took them weeks to send some private company to resolve this issue. Also, the moon roof did operate properly and I had to bring the truck to their service center for warranty repair. they removed the sun roof head liner and installed it back uneven on one side. I expressed the concern to my assigned service person whom name is Brian. He blamed it on others and not caused by them. It did not make any sense since they had to remove the head liner in order to fix the moon roof motor. But they denied the fact and did not do anything for me. I brought the truck to another Toyota service department and they said " the un-evenness of the head liner was definitely caused by the moon roof repair tech. Brian was rude to me and even said bring More

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Terrible THE WORST SERVICE! they sold me a vehicle that knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of the knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of their mistake. The sales person has no interest in answering phone calls as he was witness to me giving the finance department and their hand the power of attorney. I keep taking the vehicle back so that it can be worked on but every time they say nothing is wrong with it when clearly there’s something wrong with the steering and with the shox of the vehicle. This has been the worst experience I have ever had with a dealership I will never recommend them to anybody. More

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Koons Toyota of Tysons The overall Koons of Tysons has consistently been exceptional in both facilities and professionalism. Anthony Gonzales is forward leaning bt looking The overall Koons of Tysons has consistently been exceptional in both facilities and professionalism. Anthony Gonzales is forward leaning bt looking to the customer’s needs. He wasn’t able reach me for service recommendations but made solid decisions that met my service, schedule and budget needs. I have confidence the maitenance performed is both correct and appropriate. More

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Choose Koons Tysons Toyota Koons Tysons Toyota has had a 13 year track record for me with great customer service and taking car of my car! It all started way back when with kind Koons Tysons Toyota has had a 13 year track record for me with great customer service and taking car of my car! It all started way back when with kindest salesman... Bob Alexander! Service reps are the best and all of the staff members greet you with a smile. I'm comfortable bringing my car in every time and trust the maintenance recommendations. Even through my car is over 13 years old, it's in great driving condition... and that probably would be the case had it not been for the wonderful car care provided by Tysons... Shout out to one of my best service Reps. Mike O'Neil...because of his great customer service has moved up in the ranks; and now a new shout out to my latest service Rep. RRRRocky Jones! :-) I appreciate all you guys at Koons Tysons Toyota and will keep bringing my car in for oil change and other services for the next million miles! Sjk More

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Koons Tysons Toyota Great experience, answered all my questions, given time to make a thoughtful decision by salesperson,Bill Oakes, and two helpful managers, who followe Great experience, answered all my questions, given time to make a thoughtful decision by salesperson,Bill Oakes, and two helpful managers, who followed up with getting the exact model of Prius that I wanted to purchase. Working out the trade-in and paperwork was efficient and easy. Everyone has offered me help with the technology as I try everything out over these next weeks. I was also invited to a dinner/technology night next month. Also, I have had wonderful service appointments with Joe Gonzalez for my previous Prius--I will be going back! More

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Service Department -- Excellent! So appreciate the support I got from the Koons Toyota Service Department today. I was a long-time customer of the dealership before buying my new 201 So appreciate the support I got from the Koons Toyota Service Department today. I was a long-time customer of the dealership before buying my new 2016 Toyota Camry XLE; Joe Gonzales (outstanding) has been my Service Advisor for many years. Today, I met with Anita regarding the operation of the component controls related to the myriad of "enhanced" features available with my new car. This has helped me get a much better understanding of the operation of the various features. Anita was patient, understanding and knowledgeable; so grateful for her support. The Service Department as a whole is the primary reason I stay committed to the dealership. More

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Always professional! Joe, Mo, Aria, James -- ALL of the advisors that I have dealt with at Koon's Toyota have treated me with the utmost customer service, explaining all o Joe, Mo, Aria, James -- ALL of the advisors that I have dealt with at Koon's Toyota have treated me with the utmost customer service, explaining all of the services that my 'chick' car needed (or may need) and the reasonable pricing. My excellent rating has not changed since 2007!! Consistent with amazing customer service - always. More

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Koons Tysons Toyota is the best dealership in town. I am a customer of Koons Tysons Toyota since they acquired this dealership about 16 years ago from Kline Tysons Toyota. I purchased a new vehicle at t I am a customer of Koons Tysons Toyota since they acquired this dealership about 16 years ago from Kline Tysons Toyota. I purchased a new vehicle at that time and have been getting my vehicle serviced since then. I have nothing but good words for their service teams. Hashmat A. More

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