"Outstanding service as always. Toby really goes above and..."
- JAMIELEMMONS Verified Customer
Outstanding service as always. Toby really goes above and beyond to ensure great service. I’m a 16 year customer and have bought all my cars from Arnie Bauer! We will continue to support this amazing business!
Thank you for your feedback and we are sorry for your experience. Our oil changes do normally take an hour, not two. We are still running on a tighter crew since everything has started. However, we will push to make sure next time and for the future this not to take as long. An hour is because we have union technicians who do a thorough 172 multi point inspection on the vehicle and then wash the car as weather permits.
June 25, 2020
"Love this dealership! Been coming here for a long time to..."
- Elorite D Titus Verified Customer
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
May 08, 2020
"I like almost everything about the dealership - the sales..."
- MAGERAL Verified Customer
I like almost everything about the dealership - the sales people and the service reps are top notch and professional. My one concern is the time it takes for routine service such as an oil change or tire rotation.
Hi there, thank you so much for your positive comments about Arnie Bauer Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
April 15, 2020
"Arnie Bauer Buick GMC Cadillac goes out of their way to..."
- CLG88 Verified Customer
Arnie Bauer Buick GMC Cadillac goes out of their way to help customers. I one of many have experienced this in dealing with this dealership. Adam Estes especially made sure that I was thoroughly satisfied with the work before I drove off. This is important since time is of the essence. Thanks so much.
Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC Matteson. We're happy we could meet your expectations! Thank you again for letting our team know how we did, and we look forward to helping again in the future. Take care!
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