Joe Hargraves
Joe Hargraves at Casey BMW

Joe Hargraves | Page 17

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

Contact Me
5.0
226 Reviews

Dealership Experience

48 yrs, 5 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

View more specialties & trainings
5.0

226 Reviews

Write a Review

226 Reviews of Joe Hargraves

August 06, 2019

Dealership Rating
Employee Rating

Outstanding Experience--Purchased a BMW 2019 X1 28I A On Friday, 8/2/19 I acquired my 4th BMW from Casey. The Sales Consultant and the service he provided was nothing short of excellent. Joe Hargraves h More

by SSWABMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Leggett

May 26, 2019

Dealership Rating
Employee Rating

Easy process Entire process of car buying made easy. This is our 3 BMW and while each experience is different it was an enjoyable car buying experience More

by James9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

Casey BMW responded

Thank you for your review! We are glad to know your experience with us was positive. Your feedback is encouraging and will continue to motivate us in our goal to provide the best service around. Please let us know if we can be of any assistance to you in the future. Thank you and have a great day!

May 14, 2019

Dealership Rating
Employee Rating

Very Professional Excellent service! Mr. Joe and Deonte were very welcoming and exuded top notch professionalism. I definitely recommend. Thank you gentlemen!! I love m More

by Deshaun88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deonte

Jul 10, 2019

Casey BMW responded

Thank you for leaving us a PERFECT 5-star review! We appreciate you taking the time to let us know how your visit went. Customer service is extremely important to us at Casey. We look forward to earning your business in the future!

February 23, 2019

Dealership Rating
Employee Rating

very professional Was an extremely long day but very pleasant. Mr. Hargraves is a very thorough and knowledgeable salesman. I thank you for making this long day pleasan More

by Bp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 26, 2019

Dealership Rating
Employee Rating

One GREAT experience! From the time I entered the dealership, it was nothing less than a FANTASTIC experience. The environment, and professionalism. I experienced from Mr. More

by Missstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 19, 2019

Dealership Rating
Employee Rating

Go For It! I had an absolutely wonderful experience yesterday with Joseph Hargraves at Casey BMW. Joe was knowledgeable, personable, professional and an all arou More

by Joe@Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2018

Dealership Rating
Employee Rating

IN LOVE WITH MY 2019 BMW X3 Love the respect that they show there's customers and very friendly environment. Can't wait for my next new BMW number three. Thanks again More

by PAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez , Lloyd Howell, Donald Morrow

December 18, 2018

Dealership Rating
Employee Rating

Exceptional!! Once again Lloyd and his team exceed my expectations. I've been a customer of Casey for 15 years, and I can't imagine purchasing my vehicle from any More

by pam6thbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

December 07, 2018

Dealership Rating
Employee Rating

AJ Phillips & Joe Hargraves Thank you AJ for your excellent customer service. You kept me informed and explain to me in layman terms :).. what services my vehicle required and w More

by Miss Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Mike Lewis, AJ Phillips

September 25, 2018

Dealership Rating
Employee Rating

A great experience I had a great experience from start to finish. Joe was professional and attentive and I felt well taken care of. I was interested in a used vehicle I More

by jmenge72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Thomas

Sep 26, 2018

Casey BMW responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services! We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Thank you for choosing Casey BMW, have an amazing day!

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