Joe Hernandez
Joe Hernandez at Courtesy Chevrolet
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Joe Hernandez

Finance Manager

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

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5.0
28 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

28 Reviews

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28 Reviews of Joe Hernandez

February 09, 2024

Dealership Rating
Employee Rating

This was our first experience buying a new car. My previous vehicle was gifted to me after my Grandfather's passing. Trust through faith, this was very internally emotional. Victor, being a Militar More

by Lasariah Emmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Ayala

Feb 09, 2024

Lasariah Emmanuel responded

Lasariah Emmanuel is my pseudonym; my nameis Christopher Hampton.

April 02, 2023

Dealership Rating
Employee Rating

These are our 3rd and 4th vehicle at Courtesy Chevrolet. Their costumer service IS by far the best in the area. More

by maytehialeah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shola Ogunjobi, Roberto Romero

Apr 03, 2023

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 01, 2023

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Employee Rating

Gabriel is a wonderful sales person! He earned our trust from the start when going through the process of purchasing a brand new Traverse. We would buy a new vehicle from Gabriel any day More

by Higuera Family
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Feb 01, 2023

Courtesy Chevrolet responded

Thank you for sharing this review regarding your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Feb 03, 2023

Higuera Family responded

I don't think I wish to waste anymore of my time on this. However, for what is worth, I did send a certified letter to one of the owners (Mr. William Gruwell) explaining in detail my experience as a first time buyer of a Chevrolet product at your dealer. I am considering sending a letter as well to the Better Business Bureau and to General Motors headquarters to resend the five star rating that your management pushed so hard for. Good day to you. The Higuera Family.

January 02, 2023

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Employee Rating

Dallon was great. . very friendly and did not get pushy which I like. Very thorough and listened to what I wanted. Would buy another vehicle from Courtesy again and w More

by VS
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Oscar Castro , Dallin Ridout, Dallon

Jan 04, 2023

Courtesy Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 31, 2022

Dealership Rating
Employee Rating

Lamar Mclaughlin provided awesome customer service but not pushy. Listened to my needs and carefully helped me understand my options. I left completely satisfied with my experience and love my new car More

by rcary1@cox.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lamar Mclaughlin

Nov 01, 2022

Courtesy Chevrolet responded

Thank you for taking the time to write about your experience with us! At Courtesy Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Lamar was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 05, 2022

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Employee Rating

My new 2022 Equinox is exactly what I wanted and Lamar McLaughlin amazing service allowed me to check out and test drive the different models. More

by dakwags
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lamar Mclaughlin

Jul 06, 2022

Courtesy Chevrolet responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Lamar was able to provide you with such exceptional service. Enjoy your new 2022 Chevy Equinox! Thank you for choosing Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 08, 2022

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Employee Rating

Right from the start Daryl was great! Asked if I needed anything which I shot down at first, than ended up buying a car from him! He is great salesman! A straight shooter than tells you e More

by michiganfirefighter82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KC Rogers, Daryl Stagger

Jun 09, 2022

Courtesy Chevrolet responded

We loved reading this review! Happy customers are our aim, and it appears Daryl really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Thank you for choosing Courtesy Chevrolet, your valley Chevy dealer since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 04, 2022

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Employee Rating

Had no problems, super fast and convenient. I love there their team, well come for sure, all my family has got a car from here More

by Isa.Cervantes888
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramirez , Mike Bleyhl, Edwin Puga, Rosalba Quirino

Jun 06, 2022

Courtesy Chevrolet responded

Thank you for leaving Courtesy Chevrolet this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

April 06, 2022

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Employee Rating

The service was amazing, wonderful staff very helpful really treat you loke family ...thank you More

by Laura_dennise
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Gayton , Garrett Johnson

Apr 07, 2022

Courtesy Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at Courtesy Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 05, 2022

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Employee Rating

The dealership was very helpful. Eric took care of all of our questions and concerns and was super to deal with. More

by cynthiawightman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Real

Feb 07, 2022

Courtesy Chevrolet responded

Thank you for leaving this remarkable feedback, Cynthia. We appreciate your comments and are happy to hear that Eric was able to meet your needs. At Courtesy Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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