Joe Herx | Page 12

Best service ever I came in to get tires aired up. Tech four a gash in a front tire and the tires were all borderline ready to go. So got a price on a replacement set a I came in to get tires aired up. Tech four a gash in a front tire and the tires were all borderline ready to go. So got a price on a replacement set and was told if got a lower estimate they would match it. They did just that and then I got a 140.00 rebate. They were prompt efficient and polite. Service was quick. So very pleased this time and every time I have been for service. More

by nickybelle13 Verified Customer Verified Customer

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Great Staff My credit was not the best "work in progress "but we struggled through it and got me a new car to get to work and back .I would like to thank everyone My credit was not the best "work in progress "but we struggled through it and got me a new car to get to work and back .I would like to thank everyone who helped me "Have a very Merry Christmas and a very Awesome New Year!!!!!! More

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very good It was a pleasant experience. I had done my home work and even tried a Cmax enrgi out at another dealer which is what got me interested in Cmax enregi It was a pleasant experience. I had done my home work and even tried a Cmax enrgi out at another dealer which is what got me interested in Cmax enregi, they just did not have the particular one I wanted. I looked online and found one at Joe Machens' Capital City Ford. I researched it further online including reading the owners manual. The other dealership offered me $500 more for my trade in. The test drive with Joe went well. It wasn't necessary to show me all the features or explain everything in detail, though not much of that was done. I felt Joe would have if I had needed it. Though I am not sure that he knew everything about the Cmax energi as if anyone does. The SD nav Card is in the mail. The financing took longer than I expected but the explanation of the details was appreciated since it was the first time I have ever financed a vehicle. The explanation of the extended warranty was good as well. The time spent with Jacob was good and nice. The only thing I wish is that the extended warranty started at the date of my purchase rather than at the date of the original sale, something about the loss of the remaining time and milage on the original 36000miles or 3 year warranty. I realize this was out of Jacobs control. Overall the experience was very good. More

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"Purchasing a Used Vehicle"i We appreciated Jaime and Rick's attention and detail to our trade and the Machen's vehicle with no sales pressure but clear information. Jaime was ver We appreciated Jaime and Rick's attention and detail to our trade and the Machen's vehicle with no sales pressure but clear information. Jaime was very easy to banter with while discussing details and sales. One glitch was some vehicles were missing/sold but not removed from the website inventory. Have traded with Rick for 25 years and always a pleasure. Agreed on a price on Saturday and closed on an eclipse Monday. Very much appreciated the eclipse glasses. Joe and Scottie assisted with many details during the sale/pickup day and we appreciated Matt's clear information on financing, details, and signing process. A full sales, complimentary Joe Machens crew who teamed up to prepare/trade/clean/sell/ a car to a low tech Lebanon couple. Thanks Joe Machens Capital City Ford Lincoln and your many crew members! Bud & Donna B. More

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My 2007 kia They worked hard to help me get the car I wanted I will definitely use them again and I will definitely recommend them to family and friends they were They worked hard to help me get the car I wanted I will definitely use them again and I will definitely recommend them to family and friends they were friendly and they know their jobs More

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Enjoyed working with Joe Herx We were looking for a used Ford Escape for our daughter to take to college this fall. Had 5 or 6 to look at and consider. Joe answered all of our qu We were looking for a used Ford Escape for our daughter to take to college this fall. Had 5 or 6 to look at and consider. Joe answered all of our questions and was great to work with. More

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Joe Herx did a great job again Thanks he answered all our co Joe Herx again took great care of all our needs Thank You Joe and Sarah Steelman every little detail was taken care of promptly no hassle Joe Herx again took great care of all our needs Thank You Joe and Sarah Steelman every little detail was taken care of promptly no hassle More

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Joe Herx is the reason for such high ratings. His service is excellent as always. We have purchased vehicles from Joe for the past 25 years and look forward t is the reason for such high ratings. His service is excellent as always. We have purchased vehicles from Joe for the past 25 years and look forward to working with him again in the future. He is the reason to do business at this dealership. He always goes above and beyond. Thanks Joe! More

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Good deal on a GREAT Truck! Had a good time buying a new F250 with Joe Herx. I called Joe and told him what I was looking for and he found just what I needed. If you are looki Had a good time buying a new F250 with Joe Herx. I called Joe and told him what I was looking for and he found just what I needed. If you are looking for a new truck, you NEED to look at the 6.7 Diesel Super Duty and You need to talk to JOE HERX at Joe Machens Capital City. Thanks, Joe More

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Worked with Joe Herx several times and alway a pleasure. Have recommended Joe to others and they came away happy. Does everything he can to work out the best deal possible. Always pleasant and honest. Have recommended Joe to others and they came away happy. Does everything he can to work out the best deal possible. Always pleasant and honest. More

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