

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
1,001 Reviews
Write a Review1001 Reviews of Joe Hilliard
July 10, 2025
Another great experience at Klaben CJDR service. .Could these guys be more buttoned up or professional? The answer is a resounding NO! The absolute best!!! .Could these guys be more buttoned up or professional? The answer is a resounding NO! The absolute best!!! More
Other Employees Tagged: Michael Van Hoose, Tyler Schultz
July 07, 2025
I feel that this dealership does a great assessment of your vehicle when you bring it in & I really like the walk through video. The service manager Joe Hilliard was very polite & professional & always t your vehicle when you bring it in & I really like the walk through video. The service manager Joe Hilliard was very polite & professional & always takes good care of me & my vehicle. More
July 03, 2025
Joe Hilliard is very polite, he is an excellent service advisor. The service department always makes the required repairs for my Chrysler Pacifica in a timely manner. I give them a 5 Star rating. advisor. The service department always makes the required repairs for my Chrysler Pacifica in a timely manner. I give them a 5 Star rating. More
Other Employees Tagged: Michael Van Hoose
June 18, 2025
Klaben Service Center always has excellent customer service. Joe was very friendly and explained what my vehicle should have done for the mileage. They were very thorough and helpful. service. Joe was very friendly and explained what my vehicle should have done for the mileage. They were very thorough and helpful. More
June 17, 2025
Joe has been helping me out for the past year and a half since I purchased my ram 1500 from Klaben. Very nice and caring person. Always gave a follow up call the next day seeing how things went. Just a genu since I purchased my ram 1500 from Klaben. Very nice and caring person. Always gave a follow up call the next day seeing how things went. Just a genuine person to deal with. More
June 15, 2025
Joe Hilliard has been helpful in all areas of concern. His attention to detail and suggestions to properly maintain my vehicle has been meaningful and beneficial to me. His attention to detail and suggestions to properly maintain my vehicle has been meaningful and beneficial to me. More



