Michael Van Hoose
Michael Van Hoose at Klaben Chrysler Jeep Dodge Ram

Michael Van Hoose

Fixed Operations Director

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
59 Reviews

330-673-3139 ext 107

Dealership Experience

15 yrs, 2 mos

4.9

59 Reviews

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59 Reviews of Michael Van Hoose

May 04, 2026

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Employee Rating

Honest, professional and caring. Not many dealerships still do business this way. Thanks Ridge and Klaben Dodge! More

by latinmike2
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Recommend Dealer
Yes

May 01, 2026

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Joe is always friendly and welcomes you with a smile. I had the oil changed and the the tires rotated on my 2023 Chrysler Pacifica. I enjoyed a free cup of coffee and a snack while I waited for the work More

by sharon4lee
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

April 29, 2026

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This dealership is very professional and nice. Although they should schedule more timely time to get your car repaired. It should not take four (4) days to do a simple repair. I will continue w More

by johanaswan
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Recommend Dealer
Yes
Apr 29, 2026

Klaben Chrysler Jeep Dodge Ram responded

Johana, Thank you so much for taking the time to share your review and speaking with me on the phone. We truly appreciate your kind words regarding the professionalism of our team and your decision to continue servicing your vehicle with us. I also want to sincerely thank you for your candid feedback regarding the turnaround time for your repair. We understand that four days is a significant amount of time to be without your vehicle for a straightforward service, and we are currently reviewing our scheduling processes to ensure we provide more timely repairs moving forward. We wish you a wonderful and safe trip out to California! We look forward to seeing you again when you return. Best regards, Tyler Schultz Service Director Klaben Chrysler Jeep Dodge Ram

March 12, 2026

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Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. More

by TODD.PELFREY
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Recommend Dealer
Yes

November 17, 2025

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They have been nothing but easy to deal with, both on the sales and service sign of things More

by nlotarski
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Recommend Dealer
Yes

July 10, 2025

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Another great experience at Klaben CJDR service. .Could these guys be more buttoned up or professional? The answer is a resounding NO! The absolute best!!! More

by Joe
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Tyler Schultz

July 03, 2025

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Joe Hilliard is very polite, he is an excellent service advisor. The service department always makes the required repairs for my Chrysler Pacifica in a timely manner. I give them a 5 Star rating. More

by sharon4lee
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

May 15, 2025

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Always professional, always on time, goes above and beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. More

by lstalder1
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

April 27, 2025

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Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the More

by Joe
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Recommend Dealer
Yes

January 23, 2025

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Great experience. This was my first time here and I absolutely will make it “my dealership” More

by lstalder1
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Recommend Dealer
Yes
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