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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 27

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
283 Reviews
4.7

283 Reviews

Write a Review

283 Reviews of Joe Jimenez

April 12, 2023

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Employee Rating

Joe Jimenez was great with getting my truck in the right direction to getting it service. Very knowledgeable and great communicator. More

by Freddyt2481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2023

Sierra Chevrolet of Monrovia responded

Freddy, your trust in our service team is an honor! Thanks for letting us know how happy you were with Joe's expertise and communication. We hope to remain your first choice in dealership servicing, and look forward to more opportunities to earn that prominence.

April 11, 2023

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Employee Rating

The team did a great job, the staff were kind, professional and knowledgeable. I’m very glad I went there More

by Bmellon58@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Quinn, John Twiford

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Apr 11, 2023

Sierra Chevrolet of Monrovia responded

Awesome! We're so happy to know your Chevy had a great service visit. It is our pleasure to assist you with keeping your vehicle in its best condition, so if we may ever do more for you, please don't hesitate to let us know. Thank you for choosing Sierra Chevrolet!

April 05, 2023

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Employee Rating

Very professional. I was acknowledged in a timely manner. Joe listened to my concerns, and advised me. More

by v_jones110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 05, 2023

Sierra Chevrolet of Monrovia responded

Great! Thanks for stopping by to give credit to Joe for his attentive support during your vehicle's service visit. We're pleased he made sure your concerns were thoroughly addressed before returning you safely to the road. Thank you for choosing Sierra Chevrolet for your automotive needs!

April 04, 2023

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Employee Rating

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Tanya Ruiz , Terry Quinn, John Twiford

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Apr 05, 2023

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

April 01, 2023

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Employee Rating

I had a Great experience with with Sierra Chevrolet Service Department! Joe Jimenez was absolutely fantastic and very helpful in each & every way. I am more than impressed. The man needs a raise!!! I c More

by stanleynmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Apr 04, 2023

Sierra Chevrolet of Monrovia responded

Hey, Stanley! We can't wait to see you at your next service appointment, as well! Joe is a gem, and we're so pleased you enjoyed a really exceptional visit with him. Thank you for choosing Sierra Chevrolet for your automotive needs. See you next time!

March 01, 2023

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Employee Rating

Joe, listened to my concerns and worked with the mechanics to evaluate the issue and perform the software upgrade that was available. More

by arthur Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 02, 2023

Sierra Chevrolet of Monrovia responded

Hi, Arthur! Your trust in Joe and our service team is an honor we don't take for granted. Thanks for stopping by to let us know how pleased you were with Joe's diligence at this visit for your Chevy. Please don't hesitate to call when the Sierra Chevrolet team can assist you again. It is always our pleasure!

February 28, 2023

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Employee Rating

As a first time car buyer (with my dad), Mr. Alfonso Hernandez of Sierra Chevrolet made it a simple process to buy the best value electric vehicle on the market. More

by brady1026
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz , Terry Quinn, Abraham Tovar, John Twiford, Alfonso Hernandez

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Mar 02, 2023

Sierra Chevrolet of Monrovia responded

Congratulations on the purchase of your new EV, Brady! We're absolutely delighted to know how happy you were with the service Alfonso and the Sierra Chevrolet team provided for you. We wish you every happiness such a vehicle has to offer and look forward to seeing you again some day!

February 26, 2023

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Employee Rating

Joe is great. Take your vehicle there. I don’t like writing reviews, but they want me to. More

by creekendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 28, 2023

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to share your 5-star review of Joe! Your complete satisfaction means everything to us and we're certain Joe will appreciate having earned your confidence and praise. We look forward to working with you again!

February 01, 2023

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Employee Rating

I am a repeat customer because I was so happy with my last car experience . More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz , Terry Quinn, Abraham Tovar, John Twiford, Edwin Very polite and knowledgeable.

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Feb 01, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Karen! We sincerely appreciate your continued business and your positive feedback. It is always our pleasure to help you with your automotive needs and we hope to continue serving you for years to come. Best wishes to you on all your upcoming travels until we meet again!

Feb 01, 2023

Karen responded

Thank you

January 31, 2023

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Employee Rating

I purchased my first truck here and was a quickest and easiest experience. Got a great deal on my new Silverado. Also brought it back in to get some add ons and was treated with great customer service. Th More

by SamWYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 01, 2023

Sierra Chevrolet of Monrovia responded

Hey, SamWYZ! Thanks so much for sharing your 5-star review of Joe. Nothing means more to us than knowing you were happy with our work, so we're pleased to know how much you appreciated Joe's support and insight. We'd love to work with you again some day, so don't be a stranger!

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