Joe Palmisano | Page 19

Exceptional service and instruction Lexus Wade made a very sophisticated and complex computerized system easy to understand and navigate. He carefully took time to make sure I understood Lexus Wade made a very sophisticated and complex computerized system easy to understand and navigate. He carefully took time to make sure I understood each system an assured me that there were many ways to contact him at any time in the future if I had questions or needed a review. His patience and simplification of the process were most appreciated. He and Jim Janowski were an outstanding team which helped me understand the many features of my new Lexus. It was a pleasure to work with both of them as well as Joe Palmisano of Brookfield Lexus. More

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Ultimately Awesome This was not my first time doing business with this dealership. My prior purchase is what brought me back. I had emailed the salesperson who previou This was not my first time doing business with this dealership. My prior purchase is what brought me back. I had emailed the salesperson who previously worked with me only to be advised he was on furlough but miracles of miracles he returned and things went extremely well. Due to the pandemic the preowned cars I was interested in never seemed to be available or would have other issues. Dale Roeglin, went above and beyond to find a vehicle to my liking and more importantly to fit my needs. He has a true old school salesman personality with a modern concern for clients. The dealership is so nice, friendly and I recommend them to everyone. I am grateful for Joe Palmisano who kept in touched with my transaction and for Sam Aly who was my initial salesperson while Dale was furloughed. What I value most about this dealership and Dale, is that the relationship is ongoing. It is not a you purchased so bye bye situation. They advise you to keep in touch and offer you sincere promise to be there in the future if need them. I have needed them and they were there. I feel confident that my current purchase will received the same stellar customer service. More

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First Class Experience had an amazing experience at Lexus of Brookfield thanks to Joe, Sam, Wade and Sam. We were coming in from Hawaii and were looking to buy a Lexus RX350 had an amazing experience at Lexus of Brookfield thanks to Joe, Sam, Wade and Sam. We were coming in from Hawaii and were looking to buy a Lexus RX350. Joe helped us find just the right one for us. Sam in Sales and Samuel in Finance made our purchase so easy. Wade taught us how to use all the special features of the car so that we could get the most out of our Lexus. More

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Great people selling fabulous cars at fair prices In my experience, buying a car hasn't been pleasant or easy, but Lexus of Brookfield has changed my mind. From the moment we entered the dealersh In my experience, buying a car hasn't been pleasant or easy, but Lexus of Brookfield has changed my mind. From the moment we entered the dealership, we had exceptional service and assistance. We were greeted immediately by the organized and friendly receptionist, and were led to our salesperson Dale Roeglin (whom we highly recommend). Dale was informative, considerate, caring and very attentive to our needs. We also spoke with Joe Palmisano during our purchase, and aside from being caring and friendly, he was a top-notch communicator and a genuinely great guy. Wade (aka Lexus Wade) was really great in helping us with the new technology on our new vehicle, and is such a thoughtful person to have uploaded videos just in case we need them. He is also an email, text or phone call away - which is really handy if we have an issue or question about our car. Overall I would have to honestly say Lexus of Brookfield has redefined my expectations for new car purchases in the very best way. More

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We had a nice experience with the dealership with great customer service and we'd definitely recommend them to anyone looking for a new purchase. It was great doing business with them. customer service and we'd definitely recommend them to anyone looking for a new purchase. It was great doing business with them. More

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Professional, friendly and quick sales process without feeling rushed. All my questions were answered and everyone I interacted with was knowledgeable and polite. I will be buying all of my vehicles from feeling rushed. All my questions were answered and everyone I interacted with was knowledgeable and polite. I will be buying all of my vehicles from here from now on. More

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Lexus Wade is the bomb!! Lexus Wade was so nice and incredibly knowledgeable! He explained all of the new options on my car and made sure I understood all of them. When I had Lexus Wade was so nice and incredibly knowledgeable! He explained all of the new options on my car and made sure I understood all of them. When I had a question once I got home the next day he was very prompt to answer my text/call about it. He's the best!! More

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Lexus Wade and Joe's Team Once again another Lexus delivered flawlessly. Above and beyond my expectations. Impressive especially in this challenging environment. Wade and Once again another Lexus delivered flawlessly. Above and beyond my expectations. Impressive especially in this challenging environment. Wade and I now go way back. His quest for knowledge and ability to teach it never disappoints. Thank You all More

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Great Experience Joe Palmisano and Wade Schumacher were pleasure to work with. They went above and beyond to help me in my quest for my new Lexus. They were friendly Joe Palmisano and Wade Schumacher were pleasure to work with. They went above and beyond to help me in my quest for my new Lexus. They were friendly and efficient. Wade has a great wealth of technological information which he is happy to share. In general, my experience with Lexus of Brookfield was great. I highly recommend Lexus of Brookfield. More

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I recently had the pleasure of working with the Lexus of Brookfield team. Immediately I was greeted by a warm and eager-to-help staff who were quickly able to find me the car of my dreams—luxurious, afforda Brookfield team. Immediately I was greeted by a warm and eager-to-help staff who were quickly able to find me the car of my dreams—luxurious, affordable, and suitable for my needs. I highly recommend their service and am excited to do business with them in the future. More

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