Joe Pappalardo
Joe Pappalardo at Lexus of Brookfield
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Joe Pappalardo | Page 2

Service Manager

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

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5.0
51 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

5.0

51 Reviews

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51 Reviews of Joe Pappalardo

October 07, 2022

Dealership Rating
Employee Rating

What a great place! !! Incredible people!! Great vehicles, awesome service from everyone all the way around. Thank you Joe Palmisano, such a warm and wonder feeling here, More

by Mike W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Kevin Bell, Will Snider, Verbie Swanigan, Branden Morris, Christopher Zilvitis , Loni Musolf, Nikolaos Vlahos, Michael Wandrey

Oct 09, 2022

Lexus of Brookfield responded

Wow and how nice for you to mention myself and my team in your review. We are truly grateful you took the time to write and share your feelings. We also love to receive so many stars! Joe Palmisano, General Manager

May 30, 2022

Dealership Rating
Employee Rating

The attention to detail at Lexus of Brookfield is second to none. You are greeted with a warm and welcoming smile. The facility is extremely clean and feels brand new. The lounge is so nice I hesitate to ev More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Nikolaos Vlahos

May 31, 2022

Lexus of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

May 26, 2022

Dealership Rating
Employee Rating

What a wonderful place to shop and purchase from, Great people, incredible facilities (Sales and Service) honest, local, and friendly. It is like checking into the Ritz Carlton. Instant service with smiles More

by M1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2022

Lexus of Brookfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2022

Dealership Rating
Employee Rating

Lexus of Brookfield is always amazing. Best service anywhere. My car is always serviced and cleaned to perfection when I pick it up. Great facility, location and people. More

by jodieLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Geoff Sander , Nikolaos Vlahos

Apr 12, 2022

Lexus of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2022

Dealership Rating
Employee Rating

Excellent customer assistance from Andy, our Sales person. He was friendly, knowledgeable, a great listener and answered all our questions professionally and without sales pressure. The Service depar More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Verbie Swanigan, Sam Aly , Andy Ratner

Apr 10, 2022

Lexus of Brookfield responded

Hi Kay, thank you for your kind review; we are happy to pass along your comments to Andy here at Lexus of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2022

Dealership Rating
Employee Rating

Lexus of Brookfield is rated as one of the top work places in SE Wisconsin. They have an incredible facility, team, world class training and corporate support. I highly recommend pursuing a career at L More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano

Mar 13, 2022

Lexus of Brookfield responded

Hi Rocky, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

October 28, 2021

Dealership Rating
Employee Rating

Bob was a pleasure to work with. He is very knowledgeable about the product, professional and courteous. Hi More

by Connie Powers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Verbie Swanigan, Bob Strauss , Lexus Wade Technology Dept, Michael Wandrey

Oct 29, 2021

Lexus of Brookfield responded

Hi Connie, we're glad to hear you found Bob to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2021

Dealership Rating
Employee Rating

Nice people and clean place,save man helping me get the car I want and show me and explain to to me very professional man More

by quancdao
Recommend Dealer
Yes

Other Employees Tagged: JJ Klein

Jul 05, 2021

Lexus of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you, Quancdao! We hope we can continue to be of service to you down the road!

June 12, 2021

Dealership Rating
Employee Rating

We purchased 8 cars in the past 6 years and have never met a salesman as professional and friendly as Al Zinda. I will be back to Lexus of Brookfield. More

by Kkoch0019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Elbiadi, Christopher Zilvitis , Alan Zinda

Jun 13, 2021

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We look forward to your next visit! Take care!

Jun 14, 2021

Kkoch0019 responded

I have an appointment on Wednesday for service and expect it will be as good as the service we received when we purchased our Lexus. I will recommend Lexus of Brookfield to everyone.

May 03, 2021

Dealership Rating
Employee Rating

Dale is a very a very excellent sales person. He is very knowledgeable about all the vehicles that you folks sell, He is a very courteous gentleman, and my wife and I thoroughly enjoy his plethora of know More

by Shamrock63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Will Snider, Dale Roeglin , Bob Straus, Terry (parts mgr)

May 04, 2021

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

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