Joe Pappalardo
Joe Pappalardo at Lexus of Brookfield
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Joe Pappalardo | Page 3

Service Manager

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

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5.0
51 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

24 yrs, 8 mos

Specialties & Trainings

Lexus Master Certified

5.0

51 Reviews

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51 Reviews of Joe Pappalardo

February 22, 2021

Dealership Rating
Employee Rating

I leased a new RX350 from Lexus of Brookfield. The White Glove experience from Elisha was amazing. He reviewed the vehicle with me and all of the incredible features of the 2021 RX. More

by bobhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill , Samuel Kentowski, Nate Rench, Lexus Wade Technology Dept, Elisha Springsteen

Feb 24, 2021

Lexus of Brookfield responded

Hello there, thank you for your positive review. We're glad to hear that you found Elisha here at Lexus of Brookfield so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Feb 24, 2021

bobhill responded

Thank you!

February 21, 2021

Dealership Rating
Employee Rating

Lexus competes in the luxuryautomotive industry, the Lexus competes in the luxury automotive industry, the most prestigious race in the world. Lexus' history and experience, gained over more than two More

by Tbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Will Snider, Terry Barrett, Sam Aly, Geoff Sander , Jay Andersen, Nate Rench, Nikolaos Vlahos, Michael Wandrey

February 21, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Verbie Swanigan, Sam Aly , Andy Ratner, Nate Rench

Feb 23, 2021

Lexus of Brookfield responded

Tamara, thank you so much for your feedback! Sam will be very happy to hear about your kind words and high star rating!

February 21, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield is the best place that you can work at, we are a big family everyone card for the others, which make the environment very good to be successful! I am very blessed to be a part of this More

by beckoo_2410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Will Snider, Terry Barrett, Geoff Sander , Nate Rench, Michael Wandrey

December 30, 2020

Dealership Rating
Employee Rating

I purchased 2 cars so far from Lexus of Brookfield . Every time I had a pleasure to deal with team of Lexus of Brookfield and specifically with my sales man Alex Bolotin ! Thank you very much ! You guys More

by Marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Alex Bolotin , Nate Rench, Michael Wandrey

Dec 31, 2020

Lexus of Brookfield responded

Hello Marina, thanks for the five star rating! We're glad to hear you had such a positive experience with our team! We are happy to pass along your comments to Alex. We hope you continue to choose us for all your automotive needs! Take care!

November 05, 2020

Dealership Rating
Employee Rating

If you are seeking a new career in the automotive industry, look no further then the Award winning Lexus of Brookfield. Experience Amazing Teamwork and work in a positive environment where honor, loy More

by jpalmisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2020

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 30, 2020

Dealership Rating
Employee Rating

Amazing experience!!! Everything went according to plan! From the time I walked in the door till the time I walked out was amazing customer service. Cannot wait to come back! More

by Wichmanandrew.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Kevin Bell , Samuel Kentowski, Nate Rench

August 29, 2020

Dealership Rating
Employee Rating

I've leased all my cars (all Lexus) and purchased one certified used from this dealership. LoB is always clean, the employees are very friendly, there are always cookies waiting in addition to other snac More

by ms-dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoff Sander , Lexus Wade Technology Dept

Sep 02, 2020

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2020

Dealership Rating
Employee Rating

Thank you Mr. Pappalardo at Lexus of Brookfield. We had an issue with tree sap that we thought was a result of paint sealant that was applied. Mr. Pappalardo was kind enough to take the time to remove it f More

by Dbernier2
Recommend Dealer
Yes

July 23, 2020

Dealership Rating
Employee Rating

Wade reset my phone for Bluetooth and I was 30 min early. He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! More

by stephsteinbach12
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Jessica Downing, Bob Strauss, Lexus Wade Technology Dept

Jul 23, 2020

Lexus of Brookfield responded

Steph, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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