Joe Pappalardo
Joe Pappalardo at Lexus of Brookfield

Joe Pappalardo | Page 3

Service Manager

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

Contact Me
not yet
rated
55 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

not yet
rated

55 Reviews

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55 Reviews of Joe Pappalardo

October 29, 2021

Dealership Rating
Employee Rating

Bob was a pleasure to work with. He is very knowledgeable about the product, professional and courteous. Hi More

by Connie Powers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Strauss , Verbie Swanigan, Lexus Wade Technology Dept, Michael Wandrey

Oct 29, 2021

Lexus of Brookfield responded

Hi Connie, we're glad to hear you found Bob to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2021

Dealership Rating
Employee Rating

Nice people and clean place,save man helping me get the car I want and show me and explain to to me very professional man More

by quancdao
Recommend Dealer
Yes

Other Employees Tagged: Josh Klein

Jul 05, 2021

Lexus of Brookfield responded

Hi, we're glad to hear our Staff took such great care of you, Quancdao! We hope we can continue to be of service to you down the road!

June 12, 2021

Dealership Rating
Employee Rating

We purchased 8 cars in the past 6 years and have never met a salesman as professional and friendly as Al Zinda. I will be back to Lexus of Brookfield. More

by Kkoch0019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Zilvitis , Adam Elbiadi, Alan Zinda

Jun 13, 2021

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We look forward to your next visit! Take care!

Jun 14, 2021

Kkoch0019 responded

I have an appointment on Wednesday for service and expect it will be as good as the service we received when we purchased our Lexus. I will recommend Lexus of Brookfield to everyone.

May 03, 2021

Dealership Rating
Employee Rating

Dale is a very a very excellent sales person. He is very knowledgeable about all the vehicles that you folks sell, He is a very courteous gentleman, and my wife and I thoroughly enjoy his plethora of know More

by Shamrock63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Dale Roeglin , Will Snider, Bob Straus, Terry (parts mgr)

May 04, 2021

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

February 22, 2021

Dealership Rating
Employee Rating

I leased a new RX350 from Lexus of Brookfield. The White Glove experience from Elisha was amazing. He reviewed the vehicle with me and all of the incredible features of the 2021 RX. More

by bobhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill , Samuel Kentowski, Nate Rench, Lexus Wade Technology Dept, Elisha Springsteen

Feb 24, 2021

Lexus of Brookfield responded

Hello there, thank you for your positive review. We're glad to hear that you found Elisha here at Lexus of Brookfield so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Feb 24, 2021

bobhill responded

Thank you!

February 22, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Aly, Andy Ratner , Nate Rench, Verbie Swanigan

Feb 23, 2021

Lexus of Brookfield responded

Tamara, thank you so much for your feedback! Sam will be very happy to hear about your kind words and high star rating!

February 22, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield is the best place that you can work at, we are a big family everyone card for the others, which make the environment very good to be successful! I am very blessed to be a part of this More

by beckoo_2410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Terry Barrett, Geoff Sander , Nate Rench, Will Snider, Michael Wandrey

February 21, 2021

Dealership Rating
Employee Rating

Lexus competes in the luxuryautomotive industry, the Lexus competes in the luxury automotive industry, the most prestigious race in the world. Lexus' history and experience, gained over more than two More

by Tbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Terry Barrett, Sam Aly, Geoff Sander , Jay Andersen, Nate Rench, Will Snider, Nikolaos Vlahos, Michael Wandrey

December 30, 2020

Dealership Rating
Employee Rating

I purchased 2 cars so far from Lexus of Brookfield . Every time I had a pleasure to deal with team of Lexus of Brookfield and specifically with my sales man Alex Bolotin ! Thank you very much ! You guys More

by Marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Alex Bolotin, Nate Rench, Michael Wandrey

Dec 31, 2020

Lexus of Brookfield responded

Hello Marina, thanks for the five star rating! We're glad to hear you had such a positive experience with our team! We are happy to pass along your comments to Alex. We hope you continue to choose us for all your automotive needs! Take care!

November 05, 2020

Dealership Rating
Employee Rating

If you are seeking a new career in the automotive industry, look no further then the Award winning Lexus of Brookfield. Experience Amazing Teamwork and work in a positive environment where honor, loy More

by jpalmisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Terry Barrett, Sam Aly, Geoff Sander , Adam Elbiadi, Nate Rench, Will Snider, Michael Wandrey

Nov 08, 2020

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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