Joe Pappalardo | Page 3
Service Manager
Lexus of Brookfield
20001 W Bluemound Rd
Brookfield, WI 53045
Dealership Experience
11 yrs, 9 mos
Industry Experience
24 yrs, 8 mos
Specialties & Trainings
Lexus Master Certified
51 Reviews
Write a Review51 Reviews of Joe Pappalardo
February 22, 2021
I leased a new RX350 from Lexus of Brookfield. The White Glove experience from Elisha was amazing. He reviewed the vehicle with me and all of the incredible features of the 2021 RX. Glove experience from Elisha was amazing. He reviewed the vehicle with me and all of the incredible features of the 2021 RX. More
Other Employees Tagged: Bob Hill , Samuel Kentowski, Nate Rench, Lexus Wade Technology Dept, Elisha Springsteen
February 21, 2021
Lexus competes in the luxuryautomotive industry, the Lexus competes in the luxury automotive industry, the most prestigious race in the world. Lexus' history and experience, gained over more than two Lexus competes in the luxury automotive industry, the most prestigious race in the world. Lexus' history and experience, gained over more than two decades, has culminated in the creation of our automobiles, the finest ever built. Lexus will win the race because: Lexus will do it right from the start. Lexus will have the finest dealer network in the industry. Lexus will treat each customer as we would a guest in our home. If you think you can't, you won't. If you think you can, you will. We can, we will. More
Other Employees Tagged: Joe Palmisano, Will Snider, Terry Barrett, Sam Aly, Geoff Sander , Jay Andersen, Nate Rench, Nikolaos Vlahos, Michael Wandrey
February 21, 2021
Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people in finance and also sales for the final part of the transaction and everyone has been really professional. More
Other Employees Tagged: Verbie Swanigan, Sam Aly , Andy Ratner, Nate Rench
February 21, 2021
Lexus of Brookfield is the best place that you can work at, we are a big family everyone card for the others, which make the environment very good to be successful! I am very blessed to be a part of this at, we are a big family everyone card for the others, which make the environment very good to be successful! I am very blessed to be a part of this team! More
Other Employees Tagged: Joe Palmisano, Will Snider, Terry Barrett, Geoff Sander , Nate Rench, Michael Wandrey
December 30, 2020
I purchased 2 cars so far from Lexus of Brookfield . Every time I had a pleasure to deal with team of Lexus of Brookfield and specifically with my sales man Alex Bolotin ! Thank you very much ! You guys Every time I had a pleasure to deal with team of Lexus of Brookfield and specifically with my sales man Alex Bolotin ! Thank you very much ! You guys are the best !!! More
Other Employees Tagged: Joe Palmisano, Alex Bolotin , Nate Rench, Michael Wandrey
November 05, 2020
If you are seeking a new career in the automotive industry, look no further then the Award winning Lexus of Brookfield. Experience Amazing Teamwork and work in a positive environment where honor, loy industry, look no further then the Award winning Lexus of Brookfield. Experience Amazing Teamwork and work in a positive environment where honor, loyalty and integrity matter most. More
Other Employees Tagged: Joe Palmisano, Will Snider, Terry Barrett, Sam Aly, Geoff Sander, Adam Elbiadi , Nate Rench, Michael Wandrey
September 30, 2020
Amazing experience!!! Everything went according to plan! From the time I walked in the door till the time I walked out was amazing customer service. Cannot wait to come back! From the time I walked in the door till the time I walked out was amazing customer service. Cannot wait to come back! More
Other Employees Tagged: Joe Palmisano, Kevin Bell , Samuel Kentowski, Nate Rench
August 29, 2020
I've leased all my cars (all Lexus) and purchased one certified used from this dealership. LoB is always clean, the employees are very friendly, there are always cookies waiting in addition to other snac certified used from this dealership. LoB is always clean, the employees are very friendly, there are always cookies waiting in addition to other snacks and beverages. The bathrooms are always clean. I always enjoy working with Wade. He is extremely knowledgeable and helpful. I always learn something new about my car or Enform, or Lexus in general from Wade. I currently drive an RXL, which I love. I've leased an NX, two sedans (ES), and a few hybrids (CTh). I've loved them all. I've had the same experience with the Service department for my routine maintenance visits. More
Other Employees Tagged: Geoff Sander , Lexus Wade Technology Dept
August 18, 2020
Thank you Mr. Pappalardo at Lexus of Brookfield. We had an issue with tree sap that we thought was a result of paint sealant that was applied. Mr. Pappalardo was kind enough to take the time to remove it f an issue with tree sap that we thought was a result of paint sealant that was applied. Mr. Pappalardo was kind enough to take the time to remove it from the roof of our vehicle. We appreciate your commitment to the customer even when it was not caused by the dealership. Thank you More
July 23, 2020
Wade reset my phone for Bluetooth and I was 30 min early. He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! More
Other Employees Tagged: Joe Palmisano , Jessica Downing, Bob Strauss, Lexus Wade Technology Dept