Joe Payton
Joe Payton at City Automall Ford
Refer Me

Joe Payton

Sales & Leasing Consultant

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
80 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

4.9

80 Reviews

Write a Review

80 Reviews of Joe Payton

April 24, 2024

Dealership Rating
Employee Rating

I have purchased 3 new vehicles in the past. 1 from City Chevy and 2 from City Ford. Each experience was good and they treated us fair. In our most recent purchase Joe did a great job closing th More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roller, Dorene Trammel

April 22, 2024

Dealership Rating
Employee Rating

Everything was great except for the disclosure on how and when I would receive the check for my trade in. More

by sailor.djohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2024

Dealership Rating
Employee Rating

Very professional and friendly service that made the buying process quick and easy. Worked with me on service and pricing. Highly recommend. More

by Logan0454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2024

Dealership Rating
Employee Rating

They are easy to work with. Pleasant to visit. Knowledgeable about best rates and offers that fit my need. Joe Payton went above and beyond to help me, his coworkers, and other More

by Tami Leininger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Morris

Apr 12, 2024

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

April 04, 2024

Dealership Rating
Employee Rating

Joe Payton was very good at communicating with me during the 8 month wait for my 2024 Ford Maverick. More

by jim.majewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roller

Apr 06, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2024

Dealership Rating
Employee Rating

Excellent and dependable customer service every time. I would recommend Joe to anyone in need of a new car. More

by LS
Recommend Dealer
Yes
Apr 03, 2024

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2024

Dealership Rating
Employee Rating

I would recommend Joe Payton to anyone who needs to buy a new or used car. More

by NT
Recommend Dealer
Yes
Apr 03, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

March 29, 2024

Dealership Rating
Employee Rating

We would make the trip to Columbia City, Indiana to work with Joe any time. He really cares about his customers. More

by melsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

Dealership Rating
Employee Rating

Fast, friendly, quick in and out. No hassle at all. Joe was great to work with as well. Had everything set and ready when I got there. More

by tony.magaldi1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau , Service tech that installed my steps. 5 stars

Mar 29, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2024

Dealership Rating
Employee Rating

The transaction went smoothly. No pressure from sales. Joe Payton was great to work with. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

City Automall Ford responded

Matt, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

1
...

Dealership Inventory (288 Vehicles)

new 2024 Ford Explorer car, priced at $46,618
2024 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $92,110
2024 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $65,020
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $54,795
2024 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $67,330
2024 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Bronco car, priced at $88,383
2023 Ford Bronco
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive