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Joe Payton
Joe Payton at City Automall Ford
Refer Me

Joe Payton | Page 2

Sales & Leasing Consultant

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
80 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

4.9

80 Reviews

Write a Review

80 Reviews of Joe Payton

March 15, 2024

Dealership Rating
Employee Rating

We had a five star experience at City Ford thanks to Joe Payton. Stellar communication and follow through. More

by BG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Mar 19, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

March 15, 2024

Dealership Rating
Employee Rating

Fast and easy car buying experience. We would return to work with Joe in the future. More

by firefly
Recommend Dealer
Yes
Helpful
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Mar 19, 2024

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

March 01, 2024

Dealership Rating
Employee Rating

Very attentive and professional to work with. Scary process to purchase online and they made it easy. They reassured me that everything would be ok. More

by Carolynrothgeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Franke, Danny Roller

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Mar 08, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2024

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Employee Rating

Answered all questions well? Made sure you had no questions . Xxxxxxxx xxxxxx xxxx xxxx cxx More

by JHERRMANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

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Feb 27, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2024

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Employee Rating

Joe Payton was a big help to Cody & I on buying our 2023 F-150. More

by cdianejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Castillo, David Dau

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Feb 27, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2024

Dealership Rating
Employee Rating

Car needed both front and back window wipers. Also had a chip in the front window. I was given my choice of car payments. I picked the payment that felt good, but when I went to sign the paperwor More

by robert.strickler1972.rs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Feb 24, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

February 16, 2024

Dealership Rating
Employee Rating

We had a great experience at City Ford. We would happily work with Joe any time we’re in need of a new ride. More

by Nygiantsfan
Recommend Dealer
Yes
Helpful
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Feb 21, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 16, 2024

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Great car-buying experience from start to finish. Don’t go anywhere else in North East Indiana or surrounding areas. More

by hbfield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Feb 23, 2024

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

February 16, 2024

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Employee Rating

Joe went above and beyond to help us get into the right vehicle at City AutoMall in Columbia City. More

by edwardmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Feb 23, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2024

Dealership Rating
Employee Rating

This was actually our second purchase from Joe at City Ford. Well worth the drive for the great customer service and attention to detail. We will be back. More

by blueflow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Feb 23, 2024

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

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