Check out Joe Rogers's reviews on DealerRater

November 11, 2022

Dealership Rating

Employee Rating

I normally have great experiences with this dealership but this past time was very very disorganized and it was incredibly frustrating. I think there was a lack of communication from department to departm but this past time was very very disorganized and it was incredibly frustrating. I think there was a lack of communication from department to department More

by kileybohatka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana

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Nov 11, 2022 -

Victory Toyota of Brook Park responded

Sorry you had issues on your last visit, please call chris shillinger 216-898-2940 to discuss this so we can make sure your visits here in the future are trouble free.

November 09, 2022

Dealership Rating

Employee Rating

I have been buying cars at Metro forever. I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help More

by bmaniker

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Ryan Schneider, Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Nov 10, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Dealership Rating

Employee Rating

Fantastic service by everyone I met. Kind of annoying being constantly bounced around to different departments when calling. Kind of annoying being constantly bounced around to different departments when calling. More

by NICKMCCAUSLIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Dealership Rating

Employee Rating

Very good ser ice and very courteous. They have the experience you expect. The servi ccee cost is higher than I expected. ⁴ They have the experience you expect. The servi ccee cost is higher than I expected. ⁴ More

by Garypellman

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2022

Dealership Rating

Employee Rating

World-class experience. I was in and out in 5 minutes and on my way to work. I was in and out in 5 minutes and on my way to work. More

by Helene.kovesdi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2022

Dealership Rating

Employee Rating

Easy to make an appointment for service, vehicle worked on in a timely manner and returned to me in a reasonable amount of time. They washed the vehicle also! on in a timely manner and returned to me in a reasonable amount of time. They washed the vehicle also! More

by ptheob

Verified Customer

Friendliness

Recommend Dealer

Yes

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 04, 2022

Dealership Rating

Employee Rating

The service representative was friendly and clearly explained the services being done and how long it was going to take. Thank you! explained the services being done and how long it was going to take. Thank you! More

by ryanjm85

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Nov 04, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 03, 2022

Dealership Rating

Employee Rating

Very friendly and professional from the phone call all the way to the visit..thanks for keeping my 4runner in tip top shape the way to the visit..thanks for keeping my 4runner in tip top shape More

by Dave ward

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yacek Nazarczuk, Suzi Loree, Scott Barrier, Mike Hana, Dominic Theodore, Jackie Nunez-Rodriguez, SUSAN BOTTORF, MIKE BALIS

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Nov 03, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2022

Dealership Rating

Employee Rating

Great people. Friendly and helpful. And the facility had a fantastic waiting room. I recommend this Dealer and location. Friendly and helpful. And the facility had a fantastic waiting room. I recommend this Dealer and location. More

by DS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Nov 03, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2022

Dealership Rating

Employee Rating

Joe is always amazing and is so easy to work with. I love visiting metro Toyota. I love visiting metro Toyota. More

by s.byrne41

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Nov 02, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Joe Rogers | Page 13

Assistant Service Manager

Victory Toyota of Brook Park

456 Reviews of Joe Rogers

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