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Joe Rogers
Joe Rogers at Victory Toyota of Brook Park

Joe Rogers | Page 17

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.9
456 Reviews

Dealership Experience

24 yrs

Industry Experience

24 yrs

4.9

456 Reviews

Write a Review

456 Reviews of Joe Rogers

October 05, 2022

Dealership Rating
Employee Rating

The process is easy, Checking in and out. ...but most of all I TRUST THEM. More

by DONNAMSMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

Very helpful , saved me time and money gentleman explained everything with patience and understanding thanks More

by joemey@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

Quick service. Got in and out quickly no issues. Made life easier with the convenience More

by Kg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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October 05, 2022

Dealership Rating
Employee Rating

The workmanship at this dealership is always topnotch. I have never had to return due to a faulty repair. The only drawback is the price for repairs. More

by zoombinius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 08, 2022

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle, we'll see you again

October 05, 2022

Dealership Rating
Employee Rating

They have the best service and the best people administering the service than anywhere else. More

by Eyeonfrnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Barry Greenfield, Jim Greenfield, Chad Higgins

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Oct 08, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else.

October 05, 2022

Dealership Rating
Employee Rating

Always complete service in a timely manner, and are upfront with pricing and timeframe. Service area is clean, and they take precautions to keep my vehicle clean. More

by brianferus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

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Oct 08, 2022

Victory Toyota of Brook Park responded

Hello Brian, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 05, 2022

Dealership Rating
Employee Rating

Charging me for stuff they never did horrible service very rude. Disrespectful will never go there again for service. More

by Fowaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 05, 2022

Victory Toyota of Brook Park responded

I am sorry that we made a mistake and did not check your cabin and air filter on your service. that issues has been taken care of inhouse. and at no time were charged for this mistake and i replaced those filters for you at no charge. Once again i do apologize for this mistake.

October 05, 2022

Dealership Rating
Employee Rating

As always, fast and top notch service. Pleasant facility, courteous staff. I'm a satisfied customer. More

by Spirus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Oct 08, 2022

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle, we'll see you again!

October 05, 2022

Dealership Rating
Employee Rating

Service department always courteous, friendly and very knowledgeable. Work is detailed and explained perfectly. Very happy doing business with Metro. More

by Barb Nekvinda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

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Oct 08, 2022

Victory Toyota of Brook Park responded

Repeat l business means so much to us, Thank you! I'm sure that if you need any help Mike will be glad to get it for you, we'll see you again in the future!

October 05, 2022

Dealership Rating
Employee Rating

Will never go anywhere else. People are friendly and professional, and as quick as possible More

by HOLLY0128216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

Report | Print
Oct 08, 2022

Victory Toyota of Brook Park responded

Holly, We agree the service team is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your Toyota!

Oct 09, 2022

HOLLY0128216 responded

I have been coming to metro Toyota for years now and will not go anywhere else. I love my Toyota

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