Joe Rogers | Page 24

This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are friendly and listen to what I say. Some of them know me by name. I have been in a couple of times and was not charged for a minor service because I am a loyal customer! I have never been disappointed coming here. More

by alee789 Verified Customer Verified Customer

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I have purchased many cars from Metro, but working with Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach to sales and he was very knowledgeable about the cars I was interested in. Both Chris and Jim were very helpful throughout the car buying process and dealt with me fairly and with respect. It was a pleasure working with both of them. More

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Work on my truck was done quickly and efficiently. I have gotten really good service at the dealership for over ten years. Will return again. have gotten really good service at the dealership for over ten years. Will return again. More

by KEVINJAMESGIBBONS Verified Customer Verified Customer

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Poor service car was not test driven, sales personal was dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplac dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplace else for repair. More

by benmarstiles Verified Customer Verified Customer

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Always available for service and repair at times convenient for the customer. Provides quick service and keeps you updated on the progress of your vehicle. convenient for the customer. Provides quick service and keeps you updated on the progress of your vehicle. More

by b29spann Verified Customer Verified Customer

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Have serviced my car here for many years. Same great service every time! EVERYONE on staff is so kind and respectful!!! Thank you for being a great neighborhood Toyota dealership and service!! service every time! EVERYONE on staff is so kind and respectful!!! Thank you for being a great neighborhood Toyota dealership and service!! More

by lhaveneth Verified Customer Verified Customer

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great service ,updates on service were done in nice way and in timely manners. Excellent job and knowlege and manners .Thank you for your service and in timely manners. Excellent job and knowlege and manners .Thank you for your service More

by aklejna Verified Customer Verified Customer

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Always a pleasure working with Sam as his knowledge and professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as wel professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as well as he makes the process easy. More

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Great dealership...it’s our third Highlander in the past ten years !!! Joe was professional & vehicle was done on time. Will be back for more service in 2021. ten years !!! Joe was professional & vehicle was done on time. Will be back for more service in 2021. More

by DWMTMC Verified Customer Verified Customer

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Dropped my car off last week for a rear end squeek and electrical issue. Joe called to let me know the squeek was due to an issue with the spare tire and the electrical issue was benign. To his credit J electrical issue. Joe called to let me know the squeek was due to an issue with the spare tire and the electrical issue was benign. To his credit Joe did not charge me for 'fixes' that were made/needed. It was the right thing to do, but I'm grateful nonetheless for his consideration. More

by GSMITH9 Verified Customer Verified Customer

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