Joe Rogers | Page 25

Wonderful and friendly staff. I was able to get the appointment I needed quickly. The service went a lot quicker then I thought. They answered all of my questions without making me feel like a typical appointment I needed quickly. The service went a lot quicker then I thought. They answered all of my questions without making me feel like a typical "girl". More

by r.reinke Verified Customer Verified Customer

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My last experience was not pleasant. I felt I was rushed. I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husban I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husband and I are still working on these issues ourselves with snow at hand. More

by light2013 Verified Customer Verified Customer

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They do good work except they cannot find what that creaking noise is. It happens when it gets cold. They are friendly and keeps me informed. creaking noise is. It happens when it gets cold. They are friendly and keeps me informed. More

by RMSANAKIN Verified Customer Verified Customer

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Always pleasant and helpful. The work is always done as quickly as possible. Never have had to wait longer than I anticipated. Joe was terrific. quickly as possible. Never have had to wait longer than I anticipated. Joe was terrific. More

by epaschke Verified Customer Verified Customer

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I set up my first scheduled maintenance with Sam in the Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was quoted. They were respectful of social distancing and mask rules which really was good to see. Totally pain free experience! Thanks! More

by JDK39 Verified Customer Verified Customer

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Tire was going flat Metro got me right in and also was able to have my maintance done at same time so I didn't have to come back. able to have my maintance done at same time so I didn't have to come back. More

by jacquibakos Verified Customer Verified Customer

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I have always been impressed by the service I received from Metro Toyota. They have raised the bar on my expectations for great service. This includes the ease of making appointments, the fantastic waitin from Metro Toyota. They have raised the bar on my expectations for great service. This includes the ease of making appointments, the fantastic waiting area, all the friendly service associates and the excellent mechanics. Thank you Metro Toyota! More

by DTB Verified Customer Verified Customer

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They are very professional and keep you informed about your vehicle during the time they have it. They don’t drop the ball-they follow through. your vehicle during the time they have it. They don’t drop the ball-they follow through. More

by EMERALDANDJADE Verified Customer Verified Customer

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My wife has a Kia and we often compare service, you far out and away beat them. And the name of the game is clear communication, level set expectations and trust. It’s not that either company is not pro out and away beat them. And the name of the game is clear communication, level set expectations and trust. It’s not that either company is not proficient mechanically or technically, it’s all about customer expectation and trust, if you do something that breaks trust you loose customer confidence. More

by BRADSHRG Verified Customer Verified Customer

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Routine 5000 mi service and tire rotation.Service was Routine 5000 mi service and tire rotation. Service was timely and cost efficient. I've purchased Toyota products from Metro Toyota for many years C Routine 5000 mi service and tire rotation. Service was timely and cost efficient. I've purchased Toyota products from Metro Toyota for many years Current Prius has 166,000 miles. More

by MCOLLINGS187 Verified Customer Verified Customer

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