Joe Shepard | Page 47

Kirstie notified me in the morning that a vehicle had become available and told me I would need to come in quickly if I were interested. As soon as I got there she was waiting for me and was able to get become available and told me I would need to come in quickly if I were interested. As soon as I got there she was waiting for me and was able to get the vehicle moved to the front quickly for me to see. She made sure she answered any questions I had before moving onto to the paperwork. Without the quick communication from Kirstie, I would’ve missed out on this vehicle! Excellent customer service and I’d highly recommend getting in touch with her if there is a vehicle at Lou Fusz Kia that you’re interested in. More

by Matt Verified Customer Verified Customer

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Everyone at the dealership was helpful when purchasing our new Sportage. Would recommend to friends. our new Sportage. Would recommend to friends. More

by patrickvincent2006 Verified Customer Verified Customer

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Danielle and the 2 Finance guys, (1 of them being Joe) were great! Sorry, I don't remember everyone's name. But all 3 of them worked with me to get the best interest rate and they were transparent with were great! Sorry, I don't remember everyone's name. But all 3 of them worked with me to get the best interest rate and they were transparent with me, unlike some other dealerships. I really appreciate their excellent customer service attitude :-) . More

by staciedbrown80 Verified Customer Verified Customer

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My car wasn't fixed and they told me it was. It's brand new and falling apart. I've been there 3 times already and am having the same problem. It's brand new and falling apart. I've been there 3 times already and am having the same problem. More

by afij Verified Customer Verified Customer

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Great people, great service, no up- charge, worked hard to give me the best deal. to give me the best deal. More

by astessaro Verified Customer Verified Customer

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Friendly sales guy. Quick responses. Honest and forthright. Would strongly recommend these guys to others. Quick responses. Honest and forthright. Would strongly recommend these guys to others. More

by Dc Verified Customer Verified Customer

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Kirstie was very professional & sweet at the same time. Never felt any pressure which is a huge difference from other buying experiences I’ve had. I thoroughly enjoyed my experience & will definitely recom Never felt any pressure which is a huge difference from other buying experiences I’ve had. I thoroughly enjoyed my experience & will definitely recommend her to my friends in the future! More

by dbutram5 Verified Customer Verified Customer

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Overall a really great experience - made the car buying experience must more positive then past dealerships. experience must more positive then past dealerships. More

by Kelid3487 Verified Customer Verified Customer

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I love that I can make my reservation on line. I pull in and immediately I am greeted and checked in by my service rep. Nice waiting area and work done quickly, done right and I’m out and happy! I pull in and immediately I am greeted and checked in by my service rep. Nice waiting area and work done quickly, done right and I’m out and happy! Thank you. More

by connor.young Verified Customer Verified Customer

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The price was true to the invoice, they did not increase the sales price of the vehicle. the sales price of the vehicle. More

by juliet_crowder Verified Customer Verified Customer

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