Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

5.0
267 Reviews
5.0

267 Reviews

Write a Review

267 Reviews of Joe Toepfer

June 09, 2025

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Great customer service and great service. Car feels grew and better than other Honda dealerships i have gone to for service More

by sm78704tx
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2025

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Very helpful and caring for the customers, especially Joe, he is not only patient but also very knowledgeable in customer care More

by kimtdn102002
Recommend Dealer
Yes
Jun 04, 2025

Gunn Honda responded

Thank you for your kind review! We're so glad to hear that you had a positive experience and that Joe made such a great impression with his patience and customer care expertise. His commitment to helping customers truly stands out. We appreciate your support and look forward to serving you again!

May 26, 2025

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A wonderful experience. Thank you for taking care of my CRV. So quickly. I will definitely be back for all my other services with you. More

by Chross2004
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Recommend Dealer
Yes
May 27, 2025

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that we could take care of your CR-V quickly and efficiently. We truly appreciate your trust in us and look forward to serving you again for all your future service needs!

May 16, 2025

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Gunn is the best service provider. Richard my shuttle provider took the extra step to get my concerns addressed. Telling me ask for the service supervisor to figure out the noise. A s More

by nasser.moiduddinmd
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Recommend Dealer
Yes

Other Employees Tagged: Richard "Shuttle Driver"

May 27, 2025

Gunn Honda responded

Thank you for sharing such a detailed and positive experience! We're delighted that Richard went above and beyond to help address your concerns and that our team was able to identify and solve the noise issue that had been bothering you for months. It's great to know you felt heard and well-informed throughout the process. We truly appreciate your trust in Gunn Honda and look forward to continuing to provide you with exceptional service!

May 11, 2025

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Customer service was professional and attention to detail was top-notch. The waiting area was also very clean. Overall, everything was satisfactory. More

by eddie
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Recommend Dealer
Yes
May 12, 2025

Gunn Honda responded

Thank you for your thoughtful review! We're pleased to hear that you had a positive experience with our professional customer service and that our team's attention to detail met your expectations. We're also glad you found the waiting area clean and comfortable. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

April 23, 2025

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My first visit. Everyone was helpful and attentive. Nice clean waiting area. I will return. More

by cheriedee66
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Recommend Dealer
Yes
Apr 23, 2025

Gunn Honda responded

Thank you for choosing us for your first visit! We’re so glad to hear that our team was helpful and attentive, and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to welcoming you back for your next visit!

March 28, 2025

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Great service. The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep. More

by cmlackups
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Recommend Dealer
Yes
Mar 31, 2025

Gunn Honda responded

Thank you for your feedback! We're glad to hear you received great service, but we apologize for the delay when picking up your vehicle. We appreciate your patience and will work on improving our responsiveness. We look forward to serving you again in the future!

February 07, 2025

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I am thrilled to share my experience with Gunn Honda of San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20 More

by e_s7142
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Recommend Dealer
Yes
Feb 25, 2025

Gunn Honda responded

Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your experiences with both our sales and service teams have been exceptional. Providing outstanding customer service is our top priority, and we’re so glad we could make your recall repair seamless and stress-free. It’s also wonderful to know that your past vehicle purchases with us were just as positive. We truly appreciate your loyalty and recommendation, and we look forward to serving you again in the future!

December 21, 2024

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The customer service and service was excellent. The staff was helpful and knowledgeable. I would would recommend them for service. More

by balvanth
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Recommend Dealer
Yes
Jan 06, 2025

Gunn Honda responded

Thank you for sharing your positive experience! We’re thrilled to hear that our staff provided excellent service and was helpful and knowledgeable. Your recommendation means the world to us, and we look forward to serving you again in the future!

December 12, 2024

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Great communications from the service staff. Thank you for getting the recall squared away, cheers! More

by Luis G
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Recommend Dealer
Yes
Jan 06, 2025

Gunn Honda responded

Thank you for your feedback! We're thrilled to hear that our service staff kept you informed and took care of your recall issue. We appreciate your trust in us and look forward to serving you again in the future. Cheers!

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