Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 13

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
285 Reviews
4.9

285 Reviews

Write a Review

285 Reviews of Joe Toepfer

March 23, 2021

Dealership Rating
Employee Rating

Friendly, courtesy, professional staffs. The service was extremely slow. Waiting is so frustrating. Please improve which makes everyone life a more pleasant. Anyhow everyone else is outstanding. Keep up the More

by Haduc1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

March 17, 2021

Dealership Rating
Employee Rating

My maintenance appointment took a while, but the waiting room was comfortable and socially distanced. The work was done well. The service rep was knowledgeable and courteous. More

by gkaylassiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 06, 2021

Dealership Rating
Employee Rating

They did a very good job! Very speedy service & efficient as well. The waiting area had chairs spaced 6 feet apart, Covid-19 19 compliant. Thanks. More

by carob09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 08, 2021

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

March 06, 2021

Dealership Rating
Employee Rating

I will only service my car at Gunn Honda. Service was great. Was done in a timely manner. Great to come home and not add to the oil leak on my driveway. Shout out to Randy R. Steve H. Joe T. And Joe V. More

by Jberd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rosa Rodriguez, Randy Randolph , Steve Harwood, Joe Vasquez.

Mar 08, 2021

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

March 05, 2021

Dealership Rating
Employee Rating

Went in for a new battery. Needed it quick. Not only did I get a nee battery but it was still under new car warranty. More

by Chas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

March 03, 2021

Dealership Rating
Employee Rating

Excellent service and explanation. Explained recall issue as well as resetting maintenance notice features. Friendly and took the time necessary to assist. I will use again. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

February 16, 2021

Dealership Rating
Employee Rating

I took my honda accord to have a regular maintenance to Gunn Honda in I10 in san antonio. My service tech was Joe, he took care of the recall to update the dash computer( wich I didnt know anything about More

by Rosa Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 12, 2021

Dealership Rating
Employee Rating

We always get fast friendly service with a smile. Awesome customer service from Joe Toepfer and the crew in back. Respect their honesty and their opinions when asked a question. Also love the teamwork!! More

by TAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rosa Rodriguez

Feb 18, 2021

Gunn Honda responded

Thanks for the positive feedback! Glad to have you as a part of the Gunn family!

February 05, 2021

Dealership Rating
Employee Rating

Awesome! The service was great, Joseph explained everything to me before the work was done, didnt try to pressure me into anything that wasn't needed. Took time to check on me as well during my app More

by Ckrupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Gunn Honda responded

Thanks so much! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

January 23, 2021

Dealership Rating
Employee Rating

I bought my car at Gunn Honda and it was the most pleasurable experience. I had my car services twice. 2 oil changes, tire inspection /rotation and basic inspection. Each time it was easy to make an More

by RLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you and thank you for choosing Gunn!

Jan 26, 2021

RLO responded

Just keep up the outstanding service you provide, thank you.

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