282 Reviews of Joe Toepfer
January 19, 2019
The best Honda dealer in San Antonio. They quickly diagnosed my electrical problem to the battery which was under warranty. They replaced for free. Then they looked up other maintenance it They quickly diagnosed my electrical problem to the battery which was under warranty. They replaced for free. Then they looked up other maintenance items that needed attention soon and did those too. Saved me a trip and them time. Win-win. Thank you. More
January 16, 2019
very satisfied From sales to service I am very pleased with Gunn Honda. Pedro always greats me when I take my CRV to be serviced. He also offers to take me home shou From sales to service I am very pleased with Gunn Honda. Pedro always greats me when I take my CRV to be serviced. He also offers to take me home should I need it as I live close to the dealership. He is a wonderful individual who goes far above the normal service. Parish is kind and explains the services that I will be performed. He showed me results of my wheel alignment and corrected the issues. My car is always ready when promised. More
Other Employees Tagged: Pedro Perez, Parish Malone
January 05, 2019
Excellent Customer Service Gunn has a friendly, knowledgeable staff who is very helpful! The work on my Civic was completed when promised and the waiting room is is comfortable Gunn has a friendly, knowledgeable staff who is very helpful! The work on my Civic was completed when promised and the waiting room is is comfortable and includes wifi with a separate, private area for using your laptop. More
January 04, 2019
Honda Accord Touring 2019 If you are looking to buy a car go to Gunn Honda and ask for Henry Vanegas. He went well beyond to help and answer any questions we had. Buying a new If you are looking to buy a car go to Gunn Honda and ask for Henry Vanegas. He went well beyond to help and answer any questions we had. Buying a new car can be stressful but Henry made it easy. More
Other Employees Tagged: Henry Vanegas
December 22, 2018
Service Joe squeezes me in first thing and made the process very smooth. Gave good updates during the day. Well done. Updates mean a lot to customers. Joe squeezes me in first thing and made the process very smooth. Gave good updates during the day. Well done. Updates mean a lot to customers. More
December 01, 2018
Love Gunn Honda My sales person was amazing have only need to go back for a recall done. Amazing service took care of me when I first walk in and again for the recal. My sales person was amazing have only need to go back for a recall done. Amazing service took care of me when I first walk in and again for the recal. More
Other Employees Tagged: Jermaine Rogers
October 14, 2018
Short waiting period time was as quoted professionally Waiting time was as quoted. Problem was clearly explained by Mr. Toepher. I had problems starting car was afraid I would be rejected because I didnt Waiting time was as quoted. Problem was clearly explained by Mr. Toepher. I had problems starting car was afraid I would be rejected because I didnt have an appointment but was treated very professionally More
Other Employees Tagged: Craig Simpson
October 11, 2018
Great Service The service department is top notch. Everyone you deal with is friendly and helpful. I like that they listen to your concerns. Then they ask good ques The service department is top notch. Everyone you deal with is friendly and helpful. I like that they listen to your concerns. Then they ask good questions to get to the root of your service issues. I’ve always been happy with the service. More
October 08, 2018
Fast and incredibly professional service I have visited Gunn's vehicle service a couple of times for routine engine diagnostics, and I was pleased each time. I was met by the Alexis, the expr I have visited Gunn's vehicle service a couple of times for routine engine diagnostics, and I was pleased each time. I was met by the Alexis, the express service advisor, who very quickly sent my vehicles off for diagnostics and sent me into the waiting room. The waiting room offered free coffee, krispy kreme donuts, wifi, tv, and a shuttle service to any part of San Antonio. My vehicle's miles were slightly out of warranty period but the dealership arranged almost free repair because the engine diagnostics light came up much earlier. This was a fine experience and I will take my Hondas for service at Gunn again in future. More
Other Employees Tagged: Rosa Rodriguez, Parish Malone, Manny Morin, Denise Pendergrass-Esparza, Donny Penn, Monica Valague
October 05, 2018
Professional and thorough Repaired the gear shift handle quickly and the same day. They figured out where the issue was on the noise. Offered a complimentary shuttle. Got the r Repaired the gear shift handle quickly and the same day. They figured out where the issue was on the noise. Offered a complimentary shuttle. Got the replacement part in quickly. Scheduled my return visit at a convenient time. More

