Joe Tucker | Page 4

Good experience My husband and I have been leasing cars for over 20 years through many different dealers and ,unfortunately, all too often the experience was not plea My husband and I have been leasing cars for over 20 years through many different dealers and ,unfortunately, all too often the experience was not pleasant. Misleading sales people and unexpected changes at the time of finance were often cause for dismay and anger, however, that was not the case at Bill Volz. Our experience there was quite the opposite. My lease was soon to be up on my Toyota Hylander and I was not sure if I was going to lease another Toyota or go with Jeep. I had priced the Jeeps elsewhere and thought they were out of my price range. On a whim I decided to walk into Bill Volz and had the pleasure of meeting Chris. He was very polite and listened to what I wanted and where I needed to be money wise. I had never walked into a dealer by myself but Chris made me feel very comfortable and at ease. I went back a couple of days later to make a deal.Chris had the day off, and I did not want to give my business to another salesman but was assured that Steve and Chris worked together. Steve was just as helpful, polite and courteous as Chris. I hope when my lease is up in three years these two fine young men are still there so I may do business with them again. Thank you Chris and Steve for a wonderful experience (for a change). More

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Excellent! Tom Katz and Joe Tucker made my buying experience as easy as could be. I have already recommended this dealership to some friends.Very happy with my p Tom Katz and Joe Tucker made my buying experience as easy as could be. I have already recommended this dealership to some friends.Very happy with my purchase! More

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Tom Katz did a great job of refining my search. He then found and offered me the car I wanted at a fair price and delivered it promptly. The car and final price were exactly correct in every detail and so found and offered me the car I wanted at a fair price and delivered it promptly. The car and final price were exactly correct in every detail and so was the delivery. He introduced me to Joe Verdi, the service manager who took some time to answer a few questions. Finally Joe Tucker had the paperwork prepared and in perfect order. More

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Great experience working with Shari. She is incredibly knowledgeable about the vehicles and their features and options. She seems very excited about showing the cars off, but doesn't try and "hard sell" knowledgeable about the vehicles and their features and options. She seems very excited about showing the cars off, but doesn't try and "hard sell" you to buy. Joe made the business side very easy. Highly reccomended. More

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Stephen Cristantiello was a phenomenal salesman for the second time in a row. He's extremely professional and knowledgable about the cars he's selling. He always got back to me with any questions I had. second time in a row. He's extremely professional and knowledgable about the cars he's selling. He always got back to me with any questions I had. I'd buy all my cars from Steve if I could. The business manager Joe Tucker was also fantastic. - Scott Schaeffer More

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Recently leased a new 2014 Cherokee from Volz Jeep. I had initially contacted them online and received an almost immediate response by email from Tom Katz, one of the salespeople, to inquire about my nee had initially contacted them online and received an almost immediate response by email from Tom Katz, one of the salespeople, to inquire about my needs. I was researching a number of vehicles and dealers at the time and I was impressed with how quickly they responded to my first contact. The follow-up from there was smooth and courteous, with no pushy sales tactics or 'act now' deals that tried to force me to make a decision right away. I was able to schedule a test drive for the following day and found the 2014 Cherokee to be just the car I was looking for. I took a couple days to finally decide after reviewing all the options and, once I was ready, Tom was able to find a match for me right away and by the end of the week I was trading in my old car and driving off in my new one. I am very pleased with both the car and for choosing to purchase it from Volz. The ease of the purchase process and the courtesy of the staff made me feel comfortable making the big decision. I highly recommend both the car and the dealer to anyone looking to make a purchase. More

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As a return customer to Bill Voltz's dealership, my wife and I are always amazed at the courteous and professionalism of the Employees. I have had the pleasure of dealing with Steve and Mike over th wife and I are always amazed at the courteous and professionalism of the Employees. I have had the pleasure of dealing with Steve and Mike over the last 3 years purchasing new vehicles. I feel like we all know each other for a long time because as soon as I walk in they greet me like a long time friend, which kind of makes you feel special. Steve and Mike have always given me the best price available. Over the 3 plus years, even when I have had service done on my Jeeps, it has been a very positive experience. Dave in Service, like both Steve and Mike is also like a long time friend, as he is just as friendly and professional and always takes care of my jeeps in a timely manner. Once again, the overall experience has been very positive, as I know some people, and myself in the past, didn't like going to purchase a new vehicle as you felt overwhelmed, but not here, they work with you ! I would, and have recommended Bill Voltz's to friends and family that when are looking for a vehicle to stop in and see the guys. John Campanaro More

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Great folks who were very easy to deal with. As we were traveling out of state and would not be returning to the dealership, Tom followed up with me on every phone call or email query. He clearly cared th traveling out of state and would not be returning to the dealership, Tom followed up with me on every phone call or email query. He clearly cared that we had a quality experience with the purchase. Joe was equally as caring in working the price and contract tasks. Both were quick to perform and very friendly. More

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I was regretting this experience. I really wanted a Wrangler, but I was also really skeptical about the whole car buying experience, especially as a young woman going into this by herself. Tom Katz wo Wrangler, but I was also really skeptical about the whole car buying experience, especially as a young woman going into this by herself. Tom Katz worked with me over the phone and via email (my preference) before coming in to test drive. Once I met him, it was an equally stress-free experience. Joe Tucker, the Business Manager, also worked with me to finance my vehicle. I really cannot emphasize enough how stress-free and comfortable this dealership made me feel. I have since spoken about my experience with many friends. I even told them I would do testimonials for them if they wanted, I was that happy with the service. After being on the phone with at LEAST 4 dealerships in the area, they were such a breath of fresh air. Thanks Bill Volz (especially Tom & Joe)! More

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Bought my 2nd jeep from bob , Excellent sales experience. Financed and out the door the same day. Recommend any one looking to buy a car to go see bob c at bill volz. They make car buying a enjoyable experie Financed and out the door the same day. Recommend any one looking to buy a car to go see bob c at bill volz. They make car buying a enjoyable experience. More

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